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I am unable to attach documents to draft emails as the drop down list of files doesn't appear anymore

dkc42

Suddenly yesterday I no longer got the drop down box with my files to select, when I press "attach" or Ctrl, shift,A. I have turned the PC off a couple of times, and refresh Thunderbird but it still doesn't appear. Tried on my laptop and that works OK.

Suddenly yesterday I no longer got the drop down box with my files to select, when I press "attach" or Ctrl, shift,A. I have turned the PC off a couple of times, and refresh Thunderbird but it still doesn't appear. Tried on my laptop and that works OK.

Alla svar (2)

Vald lösning

Hi @dkc42

Community members in the desktop forum can offer greater platform specific support. This forum is focused on the TB mobile app.

A similar question was answered in the desktop forum, and suggests the issue is a bug. https://support.mozilla.org/en-US/questions/1611065

This is a known bug. It will be fixed in TB158.0 to be released next week. https://bugzilla.mozilla.org/show_bug.cgi?id=2077526 Beyond drag and drop there is another workaround: at the top right of the Thunderbird window, click the menu button ≡ > Settings > General scroll down to the bottom and click 'Config Editor' search for the preference mail.compose.attach.dir the value (Path) here must be changed to one that is still available (for example C:) restart Thunderbird That should fix it.

moved topic to the TB queue

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