Have to reset passwords after a Restart for Windows update.
For the past several months the saved passwords, for my Comcast account, have had to be reset. When viewed the password vault still shows the old but correct password. It happens after a restart required for a Windows Update. I put in a dummy password, reboot, put the original password, reboot and I'm back and working as it was in the past.
Isn't password manager suppose to save the password until changed or deleted? It had in the past!
Alla svar (3)
Update 9/18/2026 - I have reset the passwords and rebooted each time, to no avail, Still get the same bogus error message that the server has reject the password. Now it will not down load! I can access all mail on the Comcast server and have NO issues with my mail on my iPhone and iPad. Everything points to Thunderbird.
If I uninstall Thunderbird and reinstall a new download, can I use my saved profiles to get everything, saved data and e-mails, to restore it back to normal?
I have the same general setup as you on several computers - Comcast, Windows 10 and 11 - and I've never had any such problems, so that suggests some unusual factor on your computer.
First thing I'd check is to confirm my server settings. Here are my working Comcast settings:
IMAP (Incoming): Incoming Server Type: IMAP Mail Server Incoming Server Name: imap.comcast.net Port: 993 User Name: <my email address> Connection Security: SSL/TLS Authentication method: OAuth2
SMTP (Outgoing): SMTP Server Name: smtp.comcast.net Port: 465 Connection Security: SSL/TLS Authentication method: OAuth2 User Name: <my email address>
These are the same as what you find at their help page:
https://www.xfinity.com/support/articles/email-client-programs-with-xfinity-email
EXCEPT that they make no mention of OAuth2. I think they silently introduced OAuth2 a couple of years ago but didn't bother to tell anybody. The old, less-secure Normal Password authentication method seems to still work.
What Anti-Virus, other security software do you use, if any? Many of them have a bad habit of grabbing onto files an not letting go, which might result in symptoms like yours. The fix for that would be to create an exception in the AV for your Profile folder.
Lin, Thanks for the tips. I have done all of that, to no avail. This morning everything was back to normal, all by itself! Well, for the moment anyway🤞