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Hello. I have forgotten my password and am having problems trying to change it

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John Szmurlo
John Szmurlo

Sorry but I have gorgotten my password. Am not that good on the computer so your help or link would be great. Thanks John.

Sorry but I have gorgotten my password. Am not that good on the computer so your help or link would be great. Thanks John.

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Denys
Denys
  • Moderator
  • Top 10 Contributor

Hi John,

Which password are you referring to?

If that's your Mozilla account password, please see How to change or reset your Mozilla account password. Be aware: resetting the password without a recovery key will erase your cloud data.

If that's your primary password, please see Reset your Primary Password if you've forgotten it. Be aware: resetting the primary password will erase all your saved logins.

If that's your Firefox Backup password, you can just go ahead and change it in the Settings: the old one is not required.

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