Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer
Öppen

Unable to receive and send emails.

Thunderbird Kryptering
k8volk8voj besvarat
k8volk8voj
k8volk8voj

Receive popup message: The certificate for mobile.charter.net does not come from a trusted source. In trying to send email, popup message: Sending the email failed. Peer's Certificate issuer is not recognized. The configuration related to mobile.charter.net must be corrected. Then it wants me to Add Security, Get Certificate.

Receive popup message: The certificate for mobile.charter.net does not come from a trusted source. In trying to send email, popup message: Sending the email failed. Peer's Certificate issuer is not recognized. The configuration related to mobile.charter.net must be corrected. Then it wants me to Add Security, Get Certificate.

Alla svar (4)

Ed
Ed
  • Top 25 Contributor
  • Moderator

What version of TB and OS?

k8volk8voj
k8volk8voj Frågans ägare

Ed, I am using Thunderbird version 151.0.1 and Windows 11 Version 25H2. Sandy

Ed
Ed
  • Top 25 Contributor
  • Moderator

Please try disabling email scanning in your AV software.

k8volk8voj
k8volk8voj Frågans ägare

Ed Thank you for your help. My system showed a Windows Security update pending restart this morning, which was not there prior. Upon updating, my Thunderbird works again. Sandy

Ställ en fråga

Du måste logga in på ditt konto för att svara på inlägg. Vänligen starta en ny fråga om du inte har ett konto ännu.