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Swedish Bank-ID - suddenly I can not use it - why?

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hnyberg
hnyberg

Today, for the first time, I could not login to my bank using my Swedish Bank-ID to identify myself. The ordinary QR-Code was no longer the same and was therefore not readable for my phone camera. Have there been any recent update of Firefox, which could explain this?

Today, for the first time, I could not login to my bank using my Swedish Bank-ID to identify myself. The ordinary QR-Code was no longer the same and was therefore not readable for my phone camera. Have there been any recent update of Firefox, which could explain this?

Alla svar (2)

George Kitsoukakis
George Kitsoukakis
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No, it is likely not a Firefox bug.

BankID recently changed its system to require animated QR codes.

Why your phone camera is failing to read it? you can try

  • If you use a dark mode in Firefox, turn it off and try again.
  • Reset your Firefox zoom to 100%.
  • Make sure your BankID app is updated.
hnyberg
hnyberg Frågans ägare

I followed your suggestions, but unfortenately it did not solve the problem.

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