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Login Trouble

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  • Senaste svar av swiftmotion

I am unable to open my profile on Firefox. I am using desktop and windows 11. I am typing this question on DuckDuckGo browser because I was unable to go in. It will not let me search, open new tabs, refuse to open new tabs and even to click on settings. I also tried to delete it in an attempt to log in again but it won't even let me delete it. The image I shared is all I see. No bookmarks, shortcuts, ways to do settings and other things. Thank you!

I am unable to open my profile on Firefox. I am using desktop and windows 11. I am typing this question on DuckDuckGo browser because I was unable to go in. It will not let me search, open new tabs, refuse to open new tabs and even to click on settings. I also tried to delete it in an attempt to log in again but it won't even let me delete it. The image I shared is all I see. No bookmarks, shortcuts, ways to do settings and other things. Thank you!
Bifogade skärmdumpar

Alla svar (3)

This issue is often related to a corrupted Firefox profile or broken user data folder. When Firefox cannot load bookmarks, tabs, or settings, it usually points to profile corruption rather than a simple login error.

Do you know how I can fix it? I really want this fixed as quickly as possible. Is there not a support email or anything?

Ändrad av swiftmotion

Why are you guys ignoring me? Why is there no normal support? I need help solving this problem. This is very terrible customer service.

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