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I cannot receive my email via Mozilla Thunderbird

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  • Senaste svar av Bibb

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Hello, I received an email from Spectrum (.TWC) that I needed to change my password by Nov. 11th. I did change it last evening. Now today I cannot receive my email via Mozilla Thunderbird, I receive the pop up to Enter the Password when I open it. Can you help me with this. Thank you for your time and efforts.

Hello, I received an email from Spectrum (.TWC) that I needed to change my password by Nov. 11th. I did change it last evening. Now today I cannot receive my email via Mozilla Thunderbird, I receive the pop up to Enter the Password when I open it. Can you help me with this. Thank you for your time and efforts.
Bifogade skärmdumpar

Ändrad av Bibb

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Hello, I came to search helps as to why I need to add the password every time I open Thunderbird's password. I searched and found something similar to what I am having problems with here: https://support.mozilla.org/en-US/questions/1525666

I removed the password that was there for years, I then shut Thunderbird, retyped the new password and it still does not work, and in the Settings Security Password there is no more the TWC in the list but only the hotmail account I have also in the list. Now I do not know how to ADD a new Password in the Settings Password. I am stuck there. No more emails coming in for two days now. Thank you for your help.

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Hello it's Bibb again,

I still cannot set the Password that the support above said to remove, I cannot add a new password and the settings shows that .twc is not on the list any more for Setting Security.

Also once in a while it shows a pop up at the right bottom of the page. I added it as an image.

Can someone please help me with this so I can get my .twc mail back. I tried myself and it does not work, I've read many Helps and it's not the issue that I have.

Thank you for your time and efforts

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