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Saved .eml files on network folder appear blank when reopened

Thunderbird Importera och exportera e-post
Wayne Mery besvarat
Remo Bonfante
Remo Bonfante

Hello, I’m experiencing an issue when saving email messages as .eml files from Thunderbird.

When I save a message to a network storage folder (for example, a shared drive or NAS), the file seems to save correctly, but when I try to reopen it later, the content is completely blank — the message body is missing.

If I save the same email to my desktop or a local folder, the file opens perfectly and displays all content as expected.

Environment details:

Thunderbird version: 140.3.1esr

Operating system: Windows 11

Network storage type: NAS

Has anyone else experienced this issue? Could this be related to file permissions, encoding, or how Thunderbird handles .eml files on network paths?

Thank you for your help!

Hello, I’m experiencing an issue when saving email messages as .eml files from Thunderbird. When I save a message to a network storage folder (for example, a shared drive or NAS), the file seems to save correctly, but when I try to reopen it later, the content is completely blank — the message body is missing. If I save the same email to my desktop or a local folder, the file opens perfectly and displays all content as expected. Environment details: Thunderbird version: 140.3.1esr Operating system: Windows 11 Network storage type: NAS Has anyone else experienced this issue? Could this be related to file permissions, encoding, or how Thunderbird handles .eml files on network paths? Thank you for your help!

Alla svar (1)

Wayne Mery
Wayne Mery
  • Top 25 Contributor
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How many characters is the full directory path plus the file name of the folder?