Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har stängts och arkiverats. Ställ en ny fråga om du behöver hjälp.

addons stopped working

russellofthedesert
russellofthedesert

please forgive me for asking again, but I REALLY need my addons to work. Firefox disabled my addons, forcing me to upgrade to a version of firefox that I don't need, since the old one was working just fine. The new version does not seem to appear to have downloaded properly, and neither version is allowing my addons to work or be re-installed. Please explain it to me like I am 5 years old, and help me to get this fixed without losing any of my info that might be stored in the addons. 

 Thank you.
please forgive me for asking again, but I REALLY need my addons to work. Firefox disabled my addons, forcing me to ''upgrade'' to a version of firefox that I don't need, since the old one was working just fine. The new version does not seem to appear to have downloaded properly, and neither version is allowing my addons to work or be re-installed. Please explain it to me like I am 5 years old, and help me to get this fixed without losing any of my info that might be stored in the addons. Thank you.

Alla svar (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer

Let's continue in your active thread: https://support.mozilla.org/questions/1499606