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Unexpected behaviour in other apps

frenches2
frenches2
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Hi all.. I find that other apps regularly prompt me to "unlock Firefox" when I get to a point in them that requires keyboard input. I attach a screenshot of the problem, one in Bluemail and one in MS Excel. I am unable to remove the prompt - by a long press or short - until I type some characters, often a number of characters. Then the prompt disappears. The keyboard is SwiftKey, and I have asked them but they say it's not them. Any suggestions welcome. Thanks in advance. P

Hi all.. I find that other apps regularly prompt me to "unlock Firefox" when I get to a point in them that requires keyboard input. I attach a screenshot of the problem, one in Bluemail and one in MS Excel. I am unable to remove the prompt - by a long press or short - until I type some characters, often a number of characters. Then the prompt disappears. The keyboard is SwiftKey, and I have asked them but they say it's not them. Any suggestions welcome. Thanks in advance. P
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Alla svar (1)

Freddy Alexander
Freddy Alexander
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It looks like **Firefox is interfering** with your keyboard input. Try **changing your default browser** (Settings > Apps > Default Apps) and see if it stops. Also, **clear Firefox’s cache** or **reinstall it** to check if that helps. If the issue persists, try a different keyboard app to rule out SwiftKey.

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