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NYTIMES website not working properly anymore in FireFox

  • 3 svar
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  • Senaste svar av mitchb9

mitchb9
mitchb9

28Dec2024

I've been using FireFox to login to nytimes.com for many years. Recently, the nytimes.com website hasn't been working properly. It works fine using Edge.

Symptoms are: (1) The zoom level at login and the zoom on going from page to page is very inconsistent. (2) Clicking the Account button does not open the account settings page. Instead it causes the screen background to become grey.

I restarted FireFox in troubleshooting mode, but this did not improve the behavior. I have a single extension (Adblock). Disabling Adblock on nytimes.com also did not improve things.

28Dec2024 I've been using FireFox to login to nytimes.com for many years. Recently, the nytimes.com website hasn't been working properly. It works fine using Edge. Symptoms are: (1) The zoom level at login and the zoom on going from page to page is very inconsistent. (2) Clicking the Account button does not open the account settings page. Instead it causes the screen background to become grey. I restarted FireFox in troubleshooting mode, but this did not improve the behavior. I have a single extension (Adblock). Disabling Adblock on nytimes.com also did not improve things.

Vald lösning

I fixed the problem. I started to uninstall Firefox, but the uninstall procedure gave me the option to "refresh" Firefox. I did the refresh (after making a backup of my bookmarks just in case) and this took care of the problem.

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Alla svar (3)

notcancername
notcancername

Which extensions do you have installed? Please go to about:support, click "copy text", then provide that information.

mitchb9
mitchb9 Frågans ägare

The only extension I have running is Adblock Plus. Turning off Adblock Plus had no effect except that a big ad appears at the top of the page.

I don't understand what you mean by "go to about:support". Where is this?

mitchb9
mitchb9 Frågans ägare

Vald lösning

I fixed the problem. I started to uninstall Firefox, but the uninstall procedure gave me the option to "refresh" Firefox. I did the refresh (after making a backup of my bookmarks just in case) and this took care of the problem.