Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Master password change to primary password

  • 2 svar
  • 0 har detta problem
  • 5 visningar
  • Senaste svar av Terry

Nicolle LouAllen
Nicolle LouAllen
more options

When master password was changed to primary password, I was logged out of my browser and now my master password doesn't work. I'm locked out. Help!

When master password was changed to primary password, I was logged out of my browser and now my master password doesn't work. I'm locked out. Help!

Alla svar (2)

Dropa
Dropa
more options

Unfortunately when this happens no users on here can help since you lost the password. And what also what is Master password here?

Terry
Terry
more options

Unfortunately, you will have to reset your password which will mean losing saved logins. I suggest that you backup your profile. The files you particularly want are logins.json, logins-backup.json and key4.db.

https://support.mozilla.org/en-US/kb/reset-your-primary-password-if-youve-forgotten-it https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data#w_what-information-is-stored-in-my-profile https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile