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Verification email sent to an old disabled account…

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nicolaking136
nicolaking136

Hi, I need to access my account and had to complete set-up, but the verification email has been sent to an old email account that I no longer have access to and I can’t change the email until I can sign in… doh! Who do I contact to help resolve this? Kindest regards, Nicola

Hi, I need to access my account and had to complete set-up, but the verification email has been sent to an old email account that I no longer have access to and I can’t change the email until I can sign in… doh! Who do I contact to help resolve this? Kindest regards, Nicola

Alla svar (3)

Tomatoshadow2
Tomatoshadow2

Your're trying to sign into your Firefox account correct?

Magic74
Magic74

Yes can you help

Tomatoshadow2
Tomatoshadow2

@Magic74, If you can't access the email, you won't be able to get the verification code. You'll have to make a new Firefox account with an email you have access to.