Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Amazon Prime videos

  • 2 svar
  • 1 har detta problem
  • 144 visningar
  • Senaste svar av James
  • Arkiverad

jlabbott02
jlabbott02

Trying to play video included in Amazon Prime subscription. I received a warning from Amazon about 2 weeks ago that After Dec 6 I would need the latest Firefox update. I updated. Now as shortly after video starts to lord, I get a message in a box that says I need to upgrade Firefox to play this video. I have checked the "about Firefox" tab and it says I am up to date. I am running 91.4.0esr and checkbox says I am up to date. ????

Trying to play video included in Amazon Prime subscription. I received a warning from Amazon about 2 weeks ago that After Dec 6 I would need the latest Firefox update. I updated. Now as shortly after video starts to lord, I get a message in a box that says I need to upgrade Firefox to play this video. I have checked the "about Firefox" tab and it says I am up to date. I am running 91.4.0esr and checkbox says I am up to date. ????

Alla svar (2)

TyDraniu
TyDraniu
  • Top 10 Contributor

I'm not sere if they are aware of the ESR version numbering. As a test, try to install this extension and set Firefox 95 UA string for that website.

James
James
  • Moderator
  • Top 10 Contributor

Make sure you are using the latest Widevine plugin as check for updates. /questions/1359890

(fixed not working link - c)

Ändrad av cor-el