We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Account Reset

  • 1 svar
  • 1 har detta problem
  • 1 visning
  • Senaste svar av Eve

more options

So I tried to update my email address on my account and it says I already have an account with that email. I tried to log into that account but it apparently had 2FA in place that I cannot recover. I don't care at all about any of the sync data that is in the account tied to that email, is there really no way to have the account deleted so I can reuse that email address?

So I tried to update my email address on my account and it says I already have an account with that email. I tried to log into that account but it apparently had 2FA in place that I cannot recover. I don't care at all about any of the sync data that is in the account tied to that email, is there really no way to have the account deleted so I can reuse that email address?

Vald lösning

Yeah we can't delete the email due to security reasons (we can't verify for 100% sure that you're you without violating some privacy things) so you'll have to use a new email/account :(

Läs svaret i sitt sammanhang 👍 0

Alla svar (1)

more options

Vald lösning

Yeah we can't delete the email due to security reasons (we can't verify for 100% sure that you're you without violating some privacy things) so you'll have to use a new email/account :(