Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer
Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.
Arkiverad

Latest update 68.3.0 fails to read existing profile. All accounts, folders, address books not available.

Matt besvarat
dbmunson

Was running "latest" 68.x.x version. This morning in Thunderbird an 'Update available' message popped up. (Version 68.3.0). Applied the update from within TBird. After restart my existing profile was not seen and the installing progress window just churning. Rebooted and restarted TBird, no change. Finally shutdown and tried to recover by reinstalling 6.1.1 but got the "Newer Version..." window. Profile manager yielded same error message. Manually downloaded 68.3.0 and manually ran install. Got same "Newer version..." pop-up. Finally uninstalled Thunderbird and re-installed using 60.9.0 and regained full function. No add-ons are being used. Is 68.3.0 another broken update?

Was running "latest" 68.x.x version. This morning in Thunderbird an 'Update available' message popped up. (Version 68.3.0). Applied the update from within TBird. After restart my existing profile was not seen and the installing progress window just churning. Rebooted and restarted TBird, no change. Finally shutdown and tried to recover by reinstalling 6.1.1 but got the "Newer Version..." window. Profile manager yielded same error message. Manually downloaded 68.3.0 and manually ran install. Got same "Newer version..." pop-up. Finally uninstalled Thunderbird and re-installed using 60.9.0 and regained full function. No add-ons are being used. Is 68.3.0 another broken update?

Ändrad av dbmunson

Alla svar (1)