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firefox is not syncing

  • 5 svar
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  • Senaste svar av Vesrand

Vesrand
Vesrand

Hello. I'm using sync feature to sync bookmarks between my home PC and laptop. home PC is running on Win 7 and laptop is on Win 10. Since certain day my firefox sync have stopped working anymore. I tried logging out and back in, disconnecting and reconnecting devices, resetting firefox account password. I've ensured that both firefox installations is up to date (version 71.0 (64-bit) at this moment). about:sync-log usually shows a bit different log each time i'm trying to sync. But here are some examples: https://pastebin.com/eMLBzJak https://pastebin.com/Q3ghxDPw

Please help me...

Hello. I'm using sync feature to sync bookmarks between my home PC and laptop. home PC is running on Win 7 and laptop is on Win 10. Since certain day my firefox sync have stopped working anymore. I tried logging out and back in, disconnecting and reconnecting devices, resetting firefox account password. I've ensured that both firefox installations is up to date (version 71.0 (64-bit) at this moment). about:sync-log usually shows a bit different log each time i'm trying to sync. But here are some examples: https://pastebin.com/eMLBzJak https://pastebin.com/Q3ghxDPw Please help me...

Vald lösning

never mind, this node of firefox sync is hosted on ip address 34.212.82.196 which is getting banned/blocked by russian authorities: https://reestr.rublacklist.net/record/1690298/

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Alla svar (5)

philipp
philipp
  • Moderator

hi, there seems to be a network error when trying to connect to the sync servers - maybe something on your network is blocking it. what's happening when you manually try to load this url: https://sync-765-us-west-2.sync.services.mozilla.com/ ?

Vesrand
Vesrand Frågans ägare

Can't connect. "The connection has timed out"

philipp
philipp
  • Moderator

can you try taking your router/modem off power for a moment and then reconnecting it again?

philipp
philipp
  • Moderator

Vald lösning

never mind, this node of firefox sync is hosted on ip address 34.212.82.196 which is getting banned/blocked by russian authorities: https://reestr.rublacklist.net/record/1690298/

Vesrand
Vesrand Frågans ägare

Oh I see the problem now. Thank you. May be I'll try VPN then