Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer
Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.
Arkiverad

Having problems with Comcast and Thunderbird working together. Haven't gotten messages since 11/12/18 ...

Thunderbird Annat
user01229325 besvarat
SherylP
SherylP

Comcast states the problem is not on their end, as I'm able to see my messages on their website. I deleted password to Thunderbird and it never prompted me for a new password? HELP! Comcast/Xfinity insists its your service that is having challenges. Please help! LOVE Mozilla and Thunderbird and don't want to access emails via Xfinity.

Comcast states the problem is not on their end, as I'm able to see my messages on their website. I deleted password to Thunderbird and it never prompted me for a new password? HELP! Comcast/Xfinity insists its your service that is having challenges. Please help! LOVE Mozilla and Thunderbird and don't want to access emails via Xfinity.

Alla svar (1)

user01229325
user01229325

A few details There is no password to Thunderbird. When your email provider asks for one you either enter it or Thunderbird will enter it if you told Thunderbird to remember it.

Thunderbird is email client software running on your computer. It is not a service.

Go to the Help Menu in Thunderbird and click Troubleshooting Information. Click Copy to Clipboard. Come back to the forum and paste that info into a reply box.