Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Learn More

I can't send an email - "STMP AUTH is required for message submission." How do I correct this?

more options

I can receive emails, but when I try to send I get the message above. I've tried turning turning off the computer, but it doesn't change it. Normally, when the email is turned off, I have to enter a password, but I don't know where to put it. It isn't asking for it.

I can receive emails, but when I try to send I get the message above. I've tried turning turning off the computer, but it doesn't change it. Normally, when the email is turned off, I have to enter a password, but I don't know where to put it. It isn't asking for it.

Alla svar (2)

more options

Simple Mail Transfer Protocol (SMTP) is an Internet standard for electronic mail (email) transmission. Not used in a web browser.

You posted in the Firefox support fora queue. Firefox doesn't do email, it's strictly a web browser.

If you are using Firefox to access your mail, you are using "web-mail" such as Yahoo!Mail or Gmail. You need to seek support from your service provider or a forum for that service.

If your problem is with Thunderbird, let us know and we can move this thread to the Thunderbird support queue.

more options

Oh, sorry. I'm almost totally ignorant when it comes to this stuff. My email is Mozilla-Thunderbird. You'll send my question where it needs to go? Thank you.