Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Learn More

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

pair a device

NZOC
NZOC
more options

I have just today set up sync on firefox as have bought a new laptop and want to sync all the settings and bookmarks etc on the new computer.

Unfortunately it's not recognizing my login on the new computer. Yes, I have verified the account. What to do?

I have just today set up sync on firefox as have bought a new laptop and want to sync all the settings and bookmarks etc on the new computer. Unfortunately it's not recognizing my login on the new computer. Yes, I have verified the account. What to do?

Alla svar (1)

the-edmeister
the-edmeister
  • Moderator
more options

Where did you come up with "pair a device" in Firefox? Pairing was was used in Firefox 28, over a year ago. A newer version of Sync has been in use since the end of April 2014 in Firefox 29+ versions.

Which version of Firefox are you / were you using on your existing device? If that device is still available to you, update your Sync account and then connect that new laptop to Sync. See this KB article - Sync your Firefox bookmarks, history, passwords and more

If you already have a new Sync account. see this to learn how to connect an additional device. https://support.mozilla.org/en-US/kb/how-do-i-set-up-firefox-sync#w_part-2-connect-additional-devices-to-firefox-sync