Some of your crash reports weren’t sent to the Mozilla Servers.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

You can check if you can start Firefox in Safe Mode by holding down the Shift/Options key.

You can try to disable hardware acceleration in Firefox.

• Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

• https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
• https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

dinnie said

Firefox keeps crashing while starting up. Even after a fresh re-install.

Thank you for helping me solve this problem. Cor-El's solution was the one that worked.

Deleted as repetitious.

cor-el said

You can check if you can start Firefox in Safe Mode by holding down the Shift/Options key. You can try to disable hardware acceleration in Firefox.

• Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

• https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
• https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

My <OPTONS> , etc. does not have "Use hardware acceleration when available." (FF 37.0.1)

Type about:preferences#advanced<enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Thank you. Use Hardware Acceleration WAS turned off.