Retrieving mail in Windows 11 is slow and clunky

I have several Windows 7 computers running Thunderbird and have 13 POP3 accounts to retrieve. These computers work fine. It takes about 5 seconds to check all 13 accounts… (lexoni më tepër)

I have several Windows 7 computers running Thunderbird and have 13 POP3 accounts to retrieve. These computers work fine. It takes about 5 seconds to check all 13 accounts if there is nothing new to download. I have two Windows 11 computers that take about 50 seconds to go through these same accounts under the same conditions (nothing new to download). I have done a lot of searching for answers, but nothing helpful has come up. Any ideas on what might be causing this? Seems like it would be a common problem as both Windows 11 computers do the same thing. Both are Windows 11 Pro. Thanks for any guidance.

Pyetur nga RJBuy 29 minuta më parë

email address no longer imports new mail. The mail is there if I go into Gmail directly, but not Tbird. I have 4 email addresses, the main one only has stopped importing mail

email address no longer imports new mail. The mail is there if I go into Gmail directly, but not Tbird. I have three email addresses, the main one only has stopped import… (lexoni më tepër)

email address no longer imports new mail. The mail is there if I go into Gmail directly, but not Tbird. I have three email addresses, the main one only has stopped importing mail. How do I fix this?

Pyetur nga pandtlarter 51 minuta më parë

Thunderbird is not connecting to Gmail POP server

Couple days ago my Thunderbird stopped connecting to Gmail POP server, returning an error that the server is unavailable. The Thunderbird version was way too old and didn… (lexoni më tepër)

Couple days ago my Thunderbird stopped connecting to Gmail POP server, returning an error that the server is unavailable. The Thunderbird version was way too old and didn't have OAuth2 option, so I updated to the most recent version 140.7.2esr. Nevertheless setting OAuth2 didn't help.

Then I deleted completely the Gmail account and all saved passwords related to it and created a new mail account for Gmail from scratch. But connecting is still not happening.

Receiving of cookies is enabled. The parameter javascript.enabled is set true. What else can be checked for possible cause of the authentication denial at Gmail's side?

Pyetur nga Олег Меркурьев 1 orë më parë

Date of one received email keeps changing to current day so appears out of order

In one folder, one message received on 20th Feb keeps altering its date/time so that it appears AFTER replies I've sent in response. This has occurred following a problem… (lexoni më tepër)

In one folder, one message received on 20th Feb keeps altering its date/time so that it appears AFTER replies I've sent in response. This has occurred following a problem with the same folder where several emails went missing, which I managed to restore with the Repair Folder function. Thought I might try looking in the file (not the MSF, the other one), but it's far too big for any text editor to open.

Pyetur nga newamalfi 2 ditë më parë

Përgjigja e fundit nga newamalfi 3 orë më parë

Standardizing signatures when sending emails and replies

Good morning all. I was wondering if someone could assist me in standardizing email signatures when sending a new email, and replying to an email. Let me elaborate a litt… (lexoni më tepër)

Good morning all.

I was wondering if someone could assist me in standardizing email signatures when sending a new email, and replying to an email. Let me elaborate a little bit...

When I compose a new email, my signature comes out like what you see in the `composing.jpg` attachment.

When I reply to an email, my signature comes out like what you see in the `replies.jpg` attachment.

I appreciate any assistance someone can provide, and guide me to the best way of standardizing these bad boys.

Have a great day!

Pyetur nga Chuck 15 orë më parë

Përgjigja e fundit nga Chuck 3 orë më parë

On my laptop my main email account stopped downloading new emails, the others all work ok.

I believe I'm on the newest release. I'm not low on disc space and I don't know how it would suddenly not have write privileges. I was archiving some of last years emails… (lexoni më tepër)

I believe I'm on the newest release. I'm not low on disc space and I don't know how it would suddenly not have write privileges. I was archiving some of last years emails and it stopped shortly after that.

Pyetur nga Dave 4 orë më parë

How can I open TB as client for a twc.com account?

I want to use TB as client for a twc.com account. I do not want a TB email account; I want to use it to access my existing twc.com account. I have downloaded TB but the … (lexoni më tepër)

I want to use TB as client for a twc.com account. I do not want a TB email account; I want to use it to access my existing twc.com account. I have downloaded TB but the only option I see is to open a TB email account, which is not my goal. How can I find the option to open the TB site and setup to use TB as client for a twc.com account?

Pyetur nga DRWin 10 orë më parë

Përgjigja e fundit nga DRWin 5 orë më parë

Signature image fails to load if "from" account is changed in the compose window

I have multiple accounts in Thunderbird. I use Unified Folders for inbox. If I click "New Message" while in the Unified Folders view, the message will send from my defaul… (lexoni më tepër)

I have multiple accounts in Thunderbird. I use Unified Folders for inbox. If I click "New Message" while in the Unified Folders view, the message will send from my default account, which is bill@billbauman.com. But, if I want to change my send from account to bill@ntur.ai, where I have a signature configured, the image in the signature fails to load. But, if I change my focus to select the inbox for bill@ntur.ai and click "New Message", the default send from account is now bill@ntur.ai, and the image in the signature loads just fine.

The image is publicly hosted and loads fine in any browser: https://images.int.dreamhosters.ai/account-482257/ceb3563cdab64978.jpg

I tried to make this as simple as possible for debugging, so I change the signature to just the image. Here is the code: <title>Email Signature</title>

I am running Thunderbird 147.0.2 (64-bit) on Windows 11.

I can make a screen recording demonstrating the behavior.

Does anyone have a solution for this?

Thanks all in advance!

Pyetur nga Bill Bauman 12 orë më parë

Përgjigja e fundit nga Bill Bauman 8 orë më parë

Seems impossible to transfer data from Windows 10 140.7.1esr (32 bit) to W11 140.7.1esr (64 bit)

Hello all: Transferring Thunderbird from the system above to the system noted above. Follow the instructions from here on the Mozilla Support page (copied both "Thunderb… (lexoni më tepër)

Hello all:

Transferring Thunderbird from the system above to the system noted above. Follow the instructions from here on the Mozilla Support page (copied both "Thunderbird" directories into the Roaming and Local destination directories. When the destination machine installation opens, it is functional (i.e. it picks up all the existing e-mail accounts, downloads new mail, etc...). The problem starts when we get to the local folders.

All of these have a date and time appended to them in the destination installation. For example, if the original folder is "Prosperity Bank" the destination folder is labeled "Prosperity Bank (2025_09_21 23_06_33 UTC)" and will not let not populate (shows no messages inside).

As I am typing this, it seems I may have identified the problem (or at least part of it). It seems the destination system install is slowly working its way through the local folders randomly (not in alphabetically order), as it seems to be slowly populating them with the old mail stored therein on the original system. It is going very slowly. Very slowly.

Has anyone else experienced this? Is it normal? Is there any way to quickly eliminate the dates now appended to the local file names? (Visually this is very annoying and I do not want to try modifying the individual folder names yet until I'm sure its populated as much as it will populate.)

Thank you for any assistance.

Larry Reese

Pyetur nga Larry Reese 2 javë më parë

Përgjigja e fundit nga Larry Reese 12 orë më parë

How can I get Thunderbird to find my twc.com account?

Help, please! I have a twc.com account operating with Outlook 2007 on an old Dell Win7 laptop. It works great but too many websites refuse to recognize the Win7 machine… (lexoni më tepër)

Help, please! I have a twc.com account operating with Outlook 2007 on an old Dell Win7 laptop. It works great but too many websites refuse to recognize the Win7 machine, so I had to "upgrade". I just got a new Dell Win11 laptop and installed Spectrum email to access twc.com. So far, so good. But I need to access the hundreds of email files and folders from the old Outlook-based twc.com account. Can't export them to Spectrum.net as .pst because only Outlook recognizes that file extension. I do not want Office 365, so I tried installing Office 2024. But it's bundled with Office 365. I even installed an old version of Office 2010. When I tried to set up email with twc.com, I got a popup telling me that I had to get Office 365 to do this. Diabolical.

Enter Thunderbird. I downloaded and installed Tbird. I then attemped to use Tbird to be the client for twc.com. I've tried for several days with no success. First I had Tbird search for my twc.com account. Tbird said:

IMAP Incoming: IMAP, SSL/TLS mobile.charter.net Outgoing: SMTP, SSL/TLS mobile.charter.net Username: [edited]@twc.com

Results were quite different from what Spectrum had told me by phone (see below) but I tried this anyway. Got an error message: "Cannot find the server." etc.

So I tried manual setup using the information provided by Spectrum, as follows:

[edited]@twc.com incoming mail.twc,com outgoingmail.twc,com incoming port 995 outgoing port 587 security type TLS

Got the same error message: "Cannot find the server." etc. I then tried half a dozen different changes: change the security type, etc. Nothing worked.

I really need to succeed with this so that I can access all my email files and folders on one computer (the Win11 model). Any suggestions will be much appreciated.

Pyetur nga DRWin 2 ditë më parë

Përgjigja e fundit nga DRWin 13 orë më parë

incoming Email has a calendar event, how do I get it added to thunderbird calendar

I got an email to attend a meeting. Thunderbird popped up a screen for me to pick where to store the event, Outlook, Google or iCal. I tried all 3 and did not get it add… (lexoni më tepër)

I got an email to attend a meeting. Thunderbird popped up a screen for me to pick where to store the event, Outlook, Google or iCal. I tried all 3 and did not get it added to Thunderbird calendar. Can this be automated?

Pyetur nga rturner4 13 orë më parë

I can't open an email account even though I'm using the information provided by Thunderbird

After providing my existing twc.com email address and other requested information, Thunderbird did a search and came up with "The following settings were found by probing… (lexoni më tepër)

After providing my existing twc.com email address and other requested information, Thunderbird did a search and came up with "The following settings were found by probing the given server." I used those settings and attempted to create a Tbird-based account. I got this error message: "Thunderbird failed to find the settings for your email account." Which seems odd since Tbird provided those settings by searching the server. What can I do now? I hate to go back to MS Office but I need email and I've spent two days trying to figure this out, including a couple of hours on the phone with Spectrum (they were just as baffled as I am). I still can't use Tbird for email but pls email me at [edited from community support forum] @twc.com and I can access it on my old MS Office computer.

Pyetur nga DRWin 5 ditë më parë

Përgjigja e fundit nga DRWin 13 orë më parë

PKCS # 12 operation failed for unknown reason when importing an S/MIME client certificate

I successfully imported the self-signed CA certificate into thunderbird. Then I tried to import the p12 S/MIME client certificate and this error message popped up (cf. sc… (lexoni më tepër)

I successfully imported the self-signed CA certificate into thunderbird. Then I tried to import the p12 S/MIME client certificate and this error message popped up (cf. screenshot below).

However, I checked the client certificate and it seems fine:

  1. openssl pkcs12 -in smime-client-certificate.p12 -info -noout

Enter Import Password: MAC: sha256, Iteration 2048 MAC length: 32, salt length: 8 PKCS7 Encrypted data: PBES2, PBKDF2, AES-256-CBC, Iteration 2048, PRF hmacWithSHA256 Certificate bag PKCS7 Data Shrouded Keybag: PBES2, PBKDF2, AES-256-CBC, Iteration 2048, PRF hmacWithSHA256

  1. pk12util -l smime-client-certificate.p12

Enter password for PKCS12 file: Certificate(has private key):

   Data:
       Version: 3 (0x2)
       Serial Number: 1 (0x1)
       Signature Algorithm: PKCS #1 SHA-256 With RSA Encryption
       Issuer: "..."
       Validity:
           Not Before: Thu Feb 19 13:32:18 2026
           Not After : Sun Feb 17 13:32:18 2036
       Subject: "E=user@example.com,CN=user@example.com,
           O=example.com,ST=...,C=..."
       Subject Public Key Info:
           Public Key Algorithm: X9.62 elliptic edwards curve public key
       unknown SPKI algorithm type
       Raw:
           69:58:ee:5d:45:3f:10:d9:bb:8c:a3:b6:a5:c6:16:a6:
           53:78:65:77:73:5d:e0:6f:60:df:2c:32:f3:c2:e2:58
       Signed Extensions:
           Name: Certificate Basic Constraints
           Data: Is not a CA.
           Name: Certificate Key Usage
           Usages: Digital Signature
                   Non-Repudiation
                   Key Encipherment
           Name: Extended Key Usage
               E-Mail Protection Certificate
           Name: Certificate Subject Key ID
           Data:
               99:8a:6d:e4:ec:3a:25:5d:ad:26:a0:36:e1:da:a2:ea:
               bc:88:79:50
           Name: Certificate Authority Key Identifier
           Key ID:
               f5:6c:37:9a:37:d1:81:43:d3:54:3f:b9:33:23:85:c1:
               7e:17:73:88
           Name: Certificate Subject Alt Name
           RFC822 Name: "user@example.com"
   Signature Algorithm: PKCS #1 SHA-256 With RSA Encryption
   Signature:
       44:3a:5e:d7:44:51:f1:3c:a3:80:d8:54:f4:9c:d8:0b:
       ...
   Fingerprint (SHA-256):
       88:95:7A:DF:A5:7C:D1:E8:A5:55:A8:18:BD:BD:7D:92:1F:7D:6E:17:26:68:39:84:26:F3:F6:F3:4A:5C:56:90
   Fingerprint (SHA1):
       72:83:D0:13:C9:C9:AD:46:CA:C3:73:66:9E:79:5B:5C:3B:2E:81:47

Key(shrouded):

   Encryption algorithm: PKCS #5 Password Based Encryption v2 
       Encryption:
           KDF: PKCS #5 Password Based Key Derive Function v2 
               Parameters:
                   Salt:
                       dc:f9:bf:4a:80:e1:7c:4a:b4:f5:52:6b:9b:d5:75:ad
                   Iteration Count: 2048 (0x800)
                   KDF algorithm: HMAC SHA-256
           Cipher: AES-256-CBC
               Args:
                   04:10:0d:a4:96:03:00:2a:d5:a6:fe:d3:6c:a5:d0:12:
                   67:b3

What is going on and how to troubleshoot this issue as there is no logging about this matter into /var/log/syslog?

Environment: - Ubuntu 25.10 - thunderbird 2:1snap1-0ubuntu3

Pyetur nga jean-christophe manciot 4 ditë më parë

Përgjigja e fundit nga jean-christophe manciot 3 ditë më parë

Data Breach warning - is it correct?

I've just received an email from breach-alerts@mozilla.com stating: You’ve been in a new data breach. Breach source: CarGurus. Yet there's no record of CarGurus in the Mo… (lexoni më tepër)

I've just received an email from breach-alerts@mozilla.com stating: You’ve been in a new data breach. Breach source: CarGurus. Yet there's no record of CarGurus in the Mozilla Monitor database. Is this an erroneous message? Or have I missed something obvious? Thanks

Pyetur nga malc.crawford 1 ditë më parë

Përgjigja e fundit nga malc.crawford 13 orë më parë

I am trying to add my Spectrum email account back to Thunderbird because I lost it when my computer lost power.

When I try to add my Spectrum email back in Thunderbird, it failing to connect when I enter my password. When I go to spectrum.net, I have no trouble logging in with my … (lexoni më tepër)

When I try to add my Spectrum email back in Thunderbird, it failing to connect when I enter my password. When I go to spectrum.net, I have no trouble logging in with my password. Whaat do I need to do to add my Spectrum email.

Pyetur nga Jack Hall 13 orë më parë

thunderbird does not send client certificate

Without client certificate configuration, the user can retrieve its emails on the dovecot IMAPs server using a password. When I try to authenticate the user with an S/MIM… (lexoni më tepër)

Without client certificate configuration, the user can retrieve its emails on the dovecot IMAPs server using a password.

When I try to authenticate the user with an S/MIME client certificate, the dovecot server reports that: ```dovecot: imap-login: Login aborted: Connection closed (client didn't send a cert) (client_ssl_cert_missing)```

Here is the configuration: 1. On the client side: I've imported into thunderbird: - the self-signed CA certificate - the user's S/MIME client certificate which is fine: ```

  1. pk12util -l user@example.com.p12

Enter password for PKCS12 file: Certificate(has private key):

   Data:
       Version: 3 (0x2)
       Serial Number:
           00:c3:10:d5:01:d1:9c:3c:4c:26:a7:a9:4d:90:f0:49:
           03:a8:f3:71:d6
       Signature Algorithm: PKCS #1 SHA-256 With RSA Encryption
       Issuer: "O=Example,ST=Yvelines,C=FR"
       Validity:
           Not Before: Mon Feb 23 14:26:26 2026
           Not After : Thu Feb 21 14:26:26 2036
       Subject: "E=user@example.com,CN=user@example.com,O=Example,ST=Yvel
           ines,C=FR"
       Subject Public Key Info:
           Public Key Algorithm: PKCS #1 RSA Encryption
           RSA Public Key:
               Modulus:
                   c7:f9:af:0a:53:72:a9:de:f0:db:bb:ad:86:90:15:f1:
                   ...
               Exponent: 65537 (0x10001)
       Signed Extensions:
           Name: Certificate Basic Constraints
           Data: Is not a CA.
           Name: Certificate Key Usage
           Usages: Digital Signature
                   Non-Repudiation
                   Key Encipherment
           Name: Extended Key Usage
               E-Mail Protection Certificate
           Name: Certificate Subject Key ID
           Data:
               68:5f:60:6d:8b:c8:0c:28:e3:d9:49:ca:bd:c7:25:a0:
               24:4c:2c:40
           Name: Certificate Authority Key Identifier
           Key ID:
               00:eb:69:5d:78:80:7f:1b:7f:e3:2b:fa:15:c3:9b:e6:
               68:98:fa:f6
           Name: Certificate Subject Alt Name
           RFC822 Name: "user@example.com"
   Signature Algorithm: PKCS #1 SHA-256 With RSA Encryption
   Signature:
       71:1b:e4:78:b0:21:f7:20:78:50:80:87:c8:71:a2:9c:
       ...
   Fingerprint (SHA-256):
       7F:8D:00:DF:04:02:39:90:11:B2:7D:5F:D3:EE:A7:2D:EF:58:B3:A9:4B:79:ED:D5:FE:2A:70:74:06:33:ED:31
   Fingerprint (SHA1):
       4E:7C:3B:31:58:32:8A:C3:42:26:CB:D3:DB:54:95:C5:C1:06:19:14

Key(shrouded):

   Encryption algorithm: PKCS #5 Password Based Encryption v2 
       Encryption:
           KDF: PKCS #5 Password Based Key Derive Function v2 
               Parameters:
                   Salt:
                       f2:73:28:5b:0b:6c:36:ec:1f:ca:1d:19:b3:77:87:7e
                   Iteration Count: 2048 (0x800)
                   KDF algorithm: HMAC SHA-256
           Cipher: AES-256-CBC
               Args:
                   04:10:be:da:bb:10:d3:94:e0:82:b3:2b:c2:ad:39:b5:
                   3b:4e

``` I've setup the account to - use its certificate - use a TLS certificate as an authentication method. There is no S/MIME certificate option.

2. On the dovecot (2.4.1) server side: The server is configured to require client certificates for all IMAP connection: ``` protocol imap {

 ssl_server_ca_file = /etc/ssl/CA_CRL.pem
 ssl_server_request_client_cert = yes
 ssl_server_cert_username_field = commonName
 
 auth_ssl_require_client_cert=yes
 auth_ssl_username_from_cert = yes

} ```

Does that mean that I also have to import a TLS client certificate? If so, what format should it (.p12, .crt...) be?

Pyetur nga jean-christophe manciot 14 orë më parë

Sent folder

I have been a Thunderbird user since way back in the Netscape days. (1) I wrote about this a week or two ago. My "SENT" messages STOP going into the "SENT" folder. I can … (lexoni më tepër)

I have been a Thunderbird user since way back in the Netscape days.

(1) I wrote about this a week or two ago.

My "SENT" messages STOP going into the "SENT" folder.

I can reset it by going to Tools / Account Settings / Copies & Folders and pushing the "Other" button & back to the "Sent" folder. Last time, the reset lasted a week or two. I don't know I have the problem until I try to find a sent message and it is not there.


(2) On my Wife's Thunderbird, when she has pushed the "Spam" button for a message in the "Inbox" - The message does go to the "Spam" folder.

How does she mark them as "Not Junk" ?

She marks ALL of the messages she wants back in the "Inbox" - BUT - The messages she has tried to make "Not Junk" continue going to the "Spam" folder the next time received.

Pyetur nga Mike 14 orë më parë