Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Learn More

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

I am upset because my bookmarks were all lost when I upgraded a few months ago and I can't find a way to recover them.

  • 2 përgjigje
  • 1 e ka hasur këtë problem
  • 2 parje
  • Përgjigjja më e re nga cor-el

Jeanne365
Jeanne365
more options

I had a lot of valuable bookmarks and then when I upgraded recently, they all disappeared. I read the directions about how to find them, but it didn't work. My son told me just to never upgrade and that's what I'm going to do in the future. It's very upsetting to upgrade and have things just disappear.

I had a lot of valuable bookmarks and then when I upgraded recently, they all disappeared. I read the directions about how to find them, but it didn't work. My son told me just to never upgrade and that's what I'm going to do in the future. It's very upsetting to upgrade and have things just disappear.

Krejt Përgjigjet (2)

Ryan
Ryan
more options

Never upgrading is never a good idea as this would possibly leave you at risk. I'm not sure what directions you read but please take a look at this support article Recover lost or missing Bookmarks .

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.