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Video Buffering from Squarespace, but only in Firefox

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Brian James
Brian James
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I have a rather odd question. I have a website with a background video that autoplays made with Squarespace. The video plays fine in every browser, except maybe 10-20% of the time will only pull up the spinning white wheel with black background but just in Firefox. I have been through all troubleshooting, DRM settings reset, Cache cleared, hardware acceleration turned off, browser up to date - but none of it gives me a permanent solution. The video itself is up to correct spec in Squarespace, does anyone know what I'm missing? Thank you in advance.

I have a rather odd question. I have a website with a background video that autoplays made with Squarespace. The video plays fine in every browser, except maybe 10-20% of the time will only pull up the spinning white wheel with black background but just in Firefox. I have been through all troubleshooting, DRM settings reset, Cache cleared, hardware acceleration turned off, browser up to date - but none of it gives me a permanent solution. The video itself is up to correct spec in Squarespace, does anyone know what I'm missing? Thank you in advance.

Duhet të bëni hyrjen te llogaria juaj që t’i përgjigjeni postimeve. Ju lutemi, filloni me një pyetje të re, nëse nuk keni ende një llogari.