Picture in picture missing on Disney+ (plus)
Hello,
Has anyone else had an issue with using picture-in-picture mode lately on the Disney+ website?
I have Netflix, Youtube, etc. all open in other tabs with button available and working, but lately I am unable to use it specifically on the Disney+ website. It was working fine about a month ago, but haven't used it in a while (or noticed when the icon disappeared exactly). I included some images showing what I mean.
Any help is appreciated.
Krejt Përgjigjet (3)
Does the keyboard shortcut (Ctrl+Shift+]) or the context menu (Shift+right-click > Watch Picture-in-Picture) work?
You seem to be missing the right part of the media player and that is where the PiP button would appear. You can possibly the right-click context menu or try to fix the player.
You can try these steps in case of issues with webpages:
You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.
- hold down the Shift key and left-click the Reload button
- press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
- press "Command + Shift + R" (Mac)
Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings), click the padlock icon (Clear cookies and site data) for the domain in the selected tab.
"Remove the Cookies" for websites that cause problems:
- Settings -> Privacy & Security
Cookies and Site Data: "Manage Data"
"Clear the Cache":
- Settings -> Privacy & Security
Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear
- https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox
- https://support.mozilla.org/en-US/kb/how-clear-firefox-cache
Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.
- switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
- do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window
- https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode
- https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems
You can check for issues with Enhanced Tracking Protection. Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content.
- click the shield icon for more detail and possibly disable the protection
You can check the Web Console for relevant-looking messages like blocked content.
@zeroknight Thank you, this worked. The button still does not appear but I can use picture-in-picture with this method. Seems like somehow the Disney + video player / website is overlapping the picture-in-picture icon? That would be my guess (layer issue) but hey I'm not a coder anymore.
@cor-el Sorry, this did not work. The only website that appears to have this issue is Disney.
Duhet të bëni hyrjen te llogaria juaj që t’i përgjigjeni postimeve. Ju lutemi, filloni me një pyetje të re, nëse nuk keni ende një llogari.