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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

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Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Locked out! - Can't find the Authentication FIrefox breowser asks me for after entering my password

  • 2 përgjigje
  • 0 e kanë hasur këtë problem
  • 17 parje
  • Përgjigjja më e re nga cor-el

poised
poised
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I recently logged out of Firefox and cannot log back in because the process requires an authenticator app, which I have no clue which would work. I have MS Authenticator and Google Authenticator but neither of them bring up any codes sent from Firefox. What on earth can I do? Delete my account and then create a new account with that same email again? However, I can't do that, because I can't login! I'm presently login with another email address, which is how I am posting on this forum. Thanks for your help.

I recently logged out of Firefox and cannot log back in because the process requires an authenticator app, which I have no clue which would work. I have MS Authenticator and Google Authenticator but neither of them bring up any codes sent from Firefox. What on earth can I do? Delete my account and then create a new account with that same email again? However, I can't do that, because I can't login! I'm presently login with another email address, which is how I am posting on this forum. Thanks for your help.
Foto të bashkëngjitura ekrani

Krejt Përgjigjet (2)

Terry
Terry
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One of these may help.

https://support.mozilla.org/en-US/kb/what-if-im-locked-out-two-step-authentication https://support.mozilla.org/en-US/kb/how-reset-your-password-without-account-recovery-keys-access-data

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Firefox doesn't send a 2FA code. You install an authenticator app on a mobile device and that app generates a TOTP code that is valid for only 30 seconds and that 6-digit code you need to enter in the login form, so the time needs to be very correct on all devices to make this work properly.