Avatar for Username

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Learn More

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Getting "400 Bad Request Request Header Or Cookie Too Large" when I try to open US Bank login page.

  • 2 përgjigje
  • 1 e ka hasur këtë problem
  • 47 parje
  • Përgjigjja më e re nga cor-el

rjcmrn
rjcmrn
more options

When attempting to navigate to the US Bank online banking login page ("https://onlinebanking.usbank.com/Auth/Login") I get the following error: "400 Bad Request Request Header Or Cookie Too Large". I only started getting this error since the latest Firefox update...no problems prior. Also, I have no problem navigating to the page using other browsers (Chrome, etc.).

When attempting to navigate to the US Bank online banking login page ("https://onlinebanking.usbank.com/Auth/Login") I get the following error: "400 Bad Request Request Header Or Cookie Too Large". I only started getting this error since the latest Firefox update...no problems prior. Also, I have no problem navigating to the page using other browsers (Chrome, etc.).

Krejt Përgjigjet (2)

FredMcD
FredMcD
more options

I ended up at https://onlinebanking.usbank.com/Auth/Login with no problem.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This issue can be caused by corrupted cookies or cookies that are blocked.

  • check the permissions for the domain in the currently selected tab in "Tools -> Page Info -> Permissions"

Clear the Cache and remove the Cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Remove the Cookies" from websites that cause problems:

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Manage Data

"Clear the Cache":

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

If clearing cookies didn't help then It is possible that the cookies.sqlite file in the Firefox profile folder that stores the cookies got corrupted.

  • rename/remove cookies.sqlite (cookies.sqlite.old) and if present delete cookies.sqlite-shm and cookies.sqlite-wal in the Firefox profile folder with Firefox closed in case cookies.sqlite got corrupted.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.