Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Learn More

I cannot access common web site like Paypal. I get an "Untrusted Connection" screen. I have accessed Paypal in the past. This also happens with Capital One.

  • 1 përgjigje
  • 5 e kanë hasur këtë problem
  • 9 parje
  • Përgjigjja më e re nga philipp

more options

Just in the past week, when I try to access many web sites, including PayPal and Capital One, I get a Untrusted Connection screen and it prevents me from entering these sites.

Just in the past week, when I try to access many web sites, including PayPal and Capital One, I get a Untrusted Connection screen and it prevents me from entering these sites.

Krejt Përgjigjet (1)

more options

hello ra12rick, first please make sure that the date, time & timezone are set correctly on your system. if this doesn't solve the issue (or it is already set properly), a possible solution depends on different factors:

  • what is the error code shown under technical details on the error page?

in case the error code equals sec_error_unknown_issuer, please attempt to add an exception on the bottom of the error page & inspect the certificate (see the screenshot attached for instructions):

  • which issuer information does the certificate contain?

thank you!