How to make screenshots

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This article explains how to create a screenshot on different operating systems and devices. To learn how to add screenshots to Knowledge Base articles, see:

Create a screenshot on Windows

Once you have the screen presented the way you want for the screenshot:

  1. Press the Print Screen or Prnt Scrn or prt sc or PrtSc key (depending on your keyboard). This key is usually found in the upper right section of your keyboard. To capture only the active window, hold down the Alt key, before you press the Print Screen or Prnt Scrn or prt sc or PrtSc key.
  2. Go to the Windows Start menu and open up the Microsoft Paint program from the Programs list (look under Accessories).
  3. Once Paint is open, click Paste and your screenshot will appear.
  4. Save your image as a PNG file, in an easy-to-find location such as your desktop.

Create a screenshot on Mac

Once you have the screen presented the way you want for the screenshot:

  • To capture the screen, hold down the command key, as well as the Shift key, as you press 3.
  • To capture a specific section, hold down the command key, as well as the Shift key, as you press 4; then select the area you want to copy.
  • To capture a specific window, hold down the command key, as well as the Shift key, as you press 4; then press the spacebar. You can then click on a window to capture it.

As a result, there will be a PNG file called Picture 1 on your desktop.

Create a screenshot on Linux

Once you have the screen presented the way you want for the screenshot:

  • On Ubuntu Linux, click the Applications menu, go to the Accessories folder, and select Take Screenshot.
  • In other cases, depending on your desktop manager, you can use KSnapshot or Gnome-screenshot or use the Print Screen or Prnt Scrn or prt sc or PrtSc key, depending on your keyboard, to capture your screenshot.

Create a screenshot on iOS devices

Once you have the screen presented the way you want on your iPhone or iPad:

  1. Press and hold the Sleep/Wake button, then immediately press the Home button.
  2. Your screen will flash white for a second and the device will make a camera shutter noise (if the volume is on) to indicate that the screenshot has been taken.
  3. The screenshot is now stored in your photos app for you to view.
iOS devices: iPhone 6 devices & above, the Sleep/Wake button is on the right side of the device.

Create a screenshot on Android devices

Once you have the screen presented the way you want on your Android phone or tablet:

  1. Press and hold the Sleep/wake button and the volume-down button simultaneously. The screen flashes.
  2. Find the screenshot in the Gallery app.
  3. Send the screenshot to your computer. If you want, edit the screenshot in an image editing software such as Paint or Preview.
Not all Android devices work the same way. If the above method doesn't work and your device has a home button, press and hold the home button and the power button at the same time, until the screen flashes. For other methods, see these articles:

Tools

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