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Account locked up and waiting for 24h didn't work

  • 7 odpovedí
  • 1 má tento problém
  • 83 zobrazení
  • Posledná odpoveď od 1319324245

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I met the same problem as https://support.mozilla.org/en-US/que.../1191123

I have read this https://support.mozilla.org/en-US/kb/forum-response-firefox-sync-verifica...

I have tried waiting for more than 24h, not working, and submitted a request at Bugzilla (maybe it's because I didn't write the request in the right way so I haven't got response yet).

I have some so many bookmarks in my firefox account and passwords in my lockwise account. Please help me out, my account email is xxxxxxxxxx@xx.xxx

(email address phone number removed by moderator; please do not post personal information on a public website)

Upravil(a) cor-el dňa

Vybrané riešenie

An administrator on Bugzilla fixed the problem for me

Čítať túto odpoveď v kontexte 👍 0

Všetky odpovede (7)

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I met the same problem, but now its solve.

Pomohla vám táto odpoveď?

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1319324245 said

... I have tried waiting for more than 24h, not working, and submitted a request at Bugzilla (maybe it's because I didn't write the request in the right way so I haven't got response yet). ...

Bugzilla might need a few days to get a response, especially on a weekend.

Whatever you do, don't reset your Firefox Account password! Doing so will clear your data from the Sync server.
Then Game over!

Pomohla vám táto odpoveď?

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Mnjula AGARWAL said

I met the same problem, but now its solve.

How? Just wait?

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the-edmeister said

1319324245 said

... I have tried waiting for more than 24h, not working, and submitted a request at Bugzilla (maybe it's because I didn't write the request in the right way so I haven't got response yet). ...

Bugzilla might need a few days to get a response, especially on a weekend.

Whatever you do, don't reset your Firefox Account password! Doing so will clear your data from the Sync server.
Then Game over!

Got it. Thanks. Can anybody here just manually unlock my account?

Pomohla vám táto odpoveď?

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seveda zaklučena

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the-edmeister said

1319324245 said

... I have tried waiting for more than 24h, not working, and submitted a request at Bugzilla (maybe it's because I didn't write the request in the right way so I haven't got response yet). ...

Bugzilla might need a few days to get a response, especially on a weekend.

Whatever you do, don't reset your Firefox Account password! Doing so will clear your data from the Sync server.
Then Game over!

I have to say that this bug is really stupid. I can sign in support.mozilla.org but I can't sign in firefox and my email address can receive emails from mozilla but firefox says emails sent to my address were returned...

Seriously, can anybody help out here?

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Vybrané riešenie

An administrator on Bugzilla fixed the problem for me

Pomohla vám táto odpoveď?

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