Thunderbird Community Forum

I just had a support session and the tech was unable to solve the problem. We tried installing a new version of Thunderbird and importing the messages over from the default install and it just freezes up. He tried replacing account settings with the account settings from a previous version and that didn't work either. He suggested contacting Mozilla to see if there was a way to import messages from the frozen default to my new profile.

I recently migrated all my LSU.edu emails over to Thunderbird. Of the nearly 30,000 messages that moved over into the Thunderbird Inbox, only 7179 are accessible (blue button), while the remaining 28,012 are listed in a greyed out button.

Please help me access these 28,000 messages.

Thank you

Brett

Hi, I recently transferred my Thunderbird email to a new Mac. Everything showed up including new emails. But none of my important subfoldersfolders under the inbox showed up. I have all folders on my old computer. Can you guide me on how to recover them or export them to new device? Thank you!

Why the program will not read old zip that thunderbird made,I have watch countless hours of crap on YouTube and still can not read my old zip files, I must be missing a step in process , also I am elderly, so explain it clear Thank you, most appreciated

I am moving my Thunderbird (32 bit) data from an old Win 7 computer to Linux Mint on a new machine with Thunderbird 64 bit. I have followed all the advice to copy the old computer profile to the profile folder in Mint, but nothing appears in Thunderbird. My pop3 email server has 2-factor authentication; I can set this up and access or send new emails, but I can't import all my old email folders. The old Thunderbird is version 115.18.0 (32 bit) and says it is "up to date on esr update channel" The Mint Thunderbird is 140.0.6 esr (64 bit) and was recently installed with Mint.

As these versions are 32 bit and 64 bit respectively, I don't see how I can make them the same version, as recommended for transferring profiles.

How can I make this work?

Old win 10 computer with Thunderbird pop account. Want to move all saved e-mails from old computer to new computer. New computer (win 11) installed thunderbird as an IMAP account. Alternatively, if not practical, how to save old e-mail in readable format. Thanks

Hi, I accidentally deleted all my emails on my desktop. I was in Account Settings and pressed the red "Delete" button that appears next to the account name on the screen. I was trying to reset the email account settings but when i pressed delete, the mail account and all my old messages were deleted from my desktop.

I do see a file in the folder in User/appdata/roaming/thunderbird/profiles.../mail/mail.server.co.za that says "Inbox" and I THINK that might be my old emails but I can't seem to get Thunderbird to open the file. I've tried using ImportExportNG but it still won't open that file.

Is there a way to recover my old emails without having to take my computer to a specialist?

Appreciate any help. Hani

A couple of months ago Thunderbird installed a new version (150.0.2) that made me enter a new identity. After I did that, I tried importing the e-mail folders from the earlier version (139.0), but totally without success. So I tried re-installing an older version, but this also, was no longer able to import the folders stored on my hard drive. What can I do????

The newest version of Thunderbird wiped out the stored files from the previous version by making me create a new identity. I have tried several times to use "import" to retrieve backed up data from the old version, but without success, even after I re-installed an earlier version of Thunderbird. Each time I use the "import" feature I get a message that it failed unexpectedly. I need these old e-mails because they contain receipts for charitable donations that I need because my tax returns are being audited. What can I do?

Hi, I am Div, and I have a large number of EML files which I want to send to Thunderbird. Can anyone tell me the best ways?? I know the manual method, but it didn't work out for me because I want my files to be imported safely in bulk, as it is my daily work. I want a reliable solution. Will be really thankful if someone suggests a safe and quick solution.

I want to open my MSG files in Thunderbird, but with attachments. I have received a large number of MSG files that are so large in size, and my main problem is that I want all of those files in my Thunderbird. Manually doing that took a lot of time plus in some files, attachments were not supported. Any reliable way to open .msg in Thunderbird?

I transferred my Win 11 T-bird system to a new Win 11 computer using the T-Bird instructions re Profiles etc. The system transferred and operates on the new computer, BUT the last six years of e-mails and my current address book and calendar did not. The calendar that transferred was from 2014 to 2020 and the addresses were also from 2020. The current email addresses and up-to-date calendar didn't transfer. How can I make sure my current data transfers. I still have my old computer with T-Bird installed?

somehow i managed to import from one email account to another thinking i would like it but i don't like since it just makes me have same mail in 2 places but i don't know and can't find how to cancel the import, can someone tell me how

To be really useful to me I need Thunderbird to be able to read my Outlook pst-files.

For years my practice has been to move emails from the ost-file to the pst-file too limit the size of the ost-file. Both files are localized on my computer but only the emails in the ost-file are in my gmail-account. So the method helps me limit the size of my gmail-account but still gives me total access to my email-history.

Without a similar possibility in Thunderbird it's difficult for me to leave Outlook, which I really want to. Can you help me?

Hi, I had/have an IMAP account at my ISP Host, with TB connecting to.

There has been a number of occasions where I have used the Servers IMAP copy of emails as a back up, and from memory am sure that when connecting a fresh client, all emails/folders etc updated and down loaded from the server > client, in fact nothing got deleted on either side, and both sides synced.

My host (Fasthosts - I will name and shame) deleted my whole IMAP account by mistake.

They hastily re-instated just the package but all the emails had been wiped from the server.

I did though have a full copy of all emails on my TB IMAP client.

When I reconnected my client to the server after the re-instatement, i expected my clients emails to upload to the server, but instead they 'vanished' - and I have nothing but empty folders.

Am I able to recover any of these emails from my client, ie are they sitting in a file/folder still ??

TB has restarted a number of times since, and I fear the folder may have been compacted, but I cannot be sure.

Thoughts appreciated.

In reference to the article [[Knowledge Base Article|http://mzl.la/1ApHiU3]], "Move Thunderbird data to a new computer", this misses the transfer of Local Folders.

The instructions only include moving the Thunderbird application data folder with profile information but does not include Local Folders, after completing these instructions the Local Folders will not be present on the new computer.

The path for Local Folders is under Account Settings > Local Folders, this folder needs to be copied to the similar path on the new computer as well.

I have copied emails from a Windows 10 to Windows 11 computer using these instructions and it appears to work.

Здравствуйте!

Пытаюсь подключить Яндекс.Почту к Thunderbird, чтобы скачать письма с Яндекса на компьютер.

Проблема такая: при добавлении аккаунта Яндекс.Почты в Thunderbird меня почему-то перебрасывает на авторизацию Google. Возможно, это связано с тем, что ранее почта была мигрирована на Google-аккаунт с таким же адресом и доменом, либо ящик Яндекса сейчас неактивен (он не оплачен, там просто старые письма лежат) — точно не понимаю.

Подскажите, пожалуйста:

Почему при подключении Яндекс.Почты Thunderbird может открывать Google-авторизацию? Можно ли принудительно подключить Яндекс.Почту вручную? Если ящик Яндекса был ранее связан/мигрирован с Google, есть ли способ всё равно скачать письма именно с Яндекса?

Моя цель — получить локальный архив писем с Яндекс.Почты на компьютере. Буду благодарна за пошаговую инструкцию, что проверить и как правильно настроить подключение.