Showing questions tagged:

Duplicate inboxes

Hi, bit of a strange ome. I have 4 email account in Thunderbird. One is my AOL account and one is my wifes AOL account. This morning my emails suddenly started appearing … (read more)

Hi, bit of a strange ome. I have 4 email account in Thunderbird. One is my AOL account and one is my wifes AOL account. This morning my emails suddenly started appearing in both my AOL account and my wifes AOL account while her emails don't appar at all. I've deleteing her account and setting it up again but the same thing happpens. I'm at a loss. Can you help?

Open 1

Why am I getting Error Filter action failed: "Move failed" with error code=0x8000FFFF while attempting: Applied filter "Blocked Sender List" .

[6/12/26, 10:49:22 PM GMT-4] Applied filter "Blocked Sender List" to message from The Home Depot® Consumer Credit Card <citi@info15.citi.com> - James, Don’t forget … (read more)

[6/12/26, 10:49:22 PM GMT-4] Applied filter "Blocked Sender List" to message from The Home Depot® Consumer Credit Card <citi@info15.citi.com> - James, Don’t forget to use this special offer to get your Summer projects going! 🌼🌺 at 6/12/26, 10:02:27 PM GMT-4 deleted

[6/12/26, 10:49:22 PM GMT-4] Filter action failed: "Move failed" with error code=0x8000FFFF while attempting: Applied filter "Blocked Sender List" to message from The Home Depot® Consumer Credit Card <citi@info15.citi.com> - James, Don’t forget to use this special offer to get your Summer projects going! 🌼🌺 at 6/12/26, 10:02:27 PM GMT-4 deleted

The sent message is deleted but I get Filter action Failed.

Open 6

Unable to write the email to the mailbox

I've been using Thunderbird on Windows 10 since last year sometime. Currently I'm on version 151.0.1. I've 4 x mailboxes here and since yesterday, 3 of them show me an un… (read more)

I've been using Thunderbird on Windows 10 since last year sometime. Currently I'm on version 151.0.1.

I've 4 x mailboxes here and since yesterday, 3 of them show me an unusual message when checking for emails. I tried attaching a screenshot but although the screenshot uploaded, I couldn't find a way to insert it here. But the message says Unable to write the email to the mailbox and asks me to check if I've write privileges (which I have) and to cheek the available disk space.(currently 101GB free).

The message is happening 2 or 3 times each day and lasts for about half an hour, then everything works fine again. Has anyone else seen this??

Open 10

I can't receive e-mails

To Whom it concerns, It has been about 4-5 days since I can't receive my e-mail. I have e-mail you different times with errors coming up. When I open my mail since yester… (read more)

To Whom it concerns, It has been about 4-5 days since I can't receive my e-mail. I have e-mail you different times with errors coming up. When I open my mail since yesterday an error now says error with acct. cray9@oh.rr.com. Another error occurred with the POP3mail server. The mailbox closes. Then a box comes up Thunder Bird crash reporter then I can put why and then restart my e-mail. It does try to load my e-mail then stops. And now my password box doesn't come up to put my password in. Last it says connection to mail.twc.com was reset then once again the mailbox closes. Please help, I have been a customer with Thunder Bird for years. Thank you!!

Open 1

Login to server Mail.acsalaska.net with username napavalley@acsalaska.net failed

Login to server Mail.acsalaska.net with username napavalley@acsalaska.net failed I can't get emails. The program worked fine and then suddenly the error message appeared … (read more)

Login to server Mail.acsalaska.net with username napavalley@acsalaska.net failed I can't get emails. The program worked fine and then suddenly the error message appeared and won't stop

Open 2

Wrong calendar

When I add a calendar event, it defaults to Holidays in US. How do I change this to the calendar associated with my email address? I often forget to change the desired ca… (read more)

When I add a calendar event, it defaults to Holidays in US. How do I change this to the calendar associated with my email address? I often forget to change the desired calendar. Also, How do I edit the Holidays calendar? Thanks BigSam

Open 1

Thunderbird puts up multiple copies of old emails and often freezes when I try to open or delete them

multiple copies of emails, usually old ones, cannot delete them, also cannot open new emails, often thunderbird freezes, message comes up that thunderbird not responding … (read more)

multiple copies of emails, usually old ones, cannot delete them, also cannot open new emails, often thunderbird freezes, message comes up that thunderbird not responding

Open 2

no incoming e-mails:

Hello, I can't receive any of my e-mails. I can send e-mails out now. Plus I can put in my password to log into my e-mail. This has been a headache for me, I have been w… (read more)

Hello,

I can't receive any of my e-mails. I can send e-mails out now. Plus I can put in my password to log into my e-mail.  This has been a headache for me, I have been with Thunder Bird for years.

I also get a boxes that says : Unable to write the email to the mailbox. It says to make sure the file system allows me to write privileges, and I have enough disk space to copy the mailbox. I have enough space on my computer system and all. Another box that says my e-mail is being processed. Please wait until processing is complete to get messages. I did e-mail you yesterday on these issues. As I said I can e-mail messages out now also log into my e-mail with my password. Thanks, Chris

Open 9

Authentication failure with Outlook; no authentication popup

Hi all! I'm having an issue with Thunderbird in conjunction with my Outlook account. I used to be able to add my account just fine (using OAuth2). But for a few months no… (read more)

Hi all! I'm having an issue with Thunderbird in conjunction with my Outlook account.

I used to be able to add my account just fine (using OAuth2). But for a few months now, I have been getting "Authentication failed" errors (see first picture).

It used to be that I could temporarily remedy this by signing out and back in. Today, however, I was unable to sign back in, using the stock settings for Outlook (see second - fourth picture). No authentication popup appeared.

I was sporadically able to add the account and get messages to start appearing by clicking on "Edit configuration" and removing and re-adding the hostname for the IMAP server, without an authentication popup appearing. I therefore suspected that there might be some half-stale credentials stuck in the cache, and there probably were, because after clearing my cache this method doesn't work anymore. I am still not getting any authentication popup though.

All the usual suspects I already tried: Thunderbird is up-to-date (151.0.1), my Outlook account definitely has IMAP and SMTP activated, and another mail account (gmail) works without a hitch on the same system.

I hope that someone can help me, as I'm at my wit's end. Thanks in advance!

Open 1

Tbird was not working. Downloaded upgrade verbatim off of website. lost all files, contacts, archives, etc.

My Tbird email was not working, so I tried a "clean re-install" as recommended on your website. I lost everything, contacts, archive, pics, email.. .years worth. Please… (read more)

My Tbird email was not working, so I tried a "clean re-install" as recommended on your website. I lost everything, contacts, archive, pics, email.. .years worth. Please tell me I can retrieve them.

Thank you,

Pat
Open 8

Incorrect sender names suddenly attaching to emails today

A weird thing has started happening to my Thunderbird inbox in the last couple of days. Emails are showing as from a totally different sender. For example, a Google searc… (read more)

A weird thing has started happening to my Thunderbird inbox in the last couple of days. Emails are showing as from a totally different sender. For example, a Google search on Sondheim has been "sent" by EDF (my electricity supplier) and some Groupon emails are showing as coming from people I correspond with. Also a Keto bread recipe from a low carb group I belong to has been "sent" by one of my work clients! More weirdly, I copied them into a subfolder on my inbox and they then appeared correctly. I have tried repairing the folder but it made no difference.

Open

Sent Email storage not going into "sent" file, going into "All Files" instead.

I have 4 seperate email addresses in Thunderbird. Only one of them has this problem and I would like to resolve it. When I send an email, the copy goes into "All Files" a… (read more)

I have 4 seperate email addresses in Thunderbird. Only one of them has this problem and I would like to resolve it. When I send an email, the copy goes into "All Files" and not into the "Sent" email; folder. Which setting do I need to change to put it right please?

Solved 1 1

Why does my post have to wait for a moderator?

After click, Ask a question, a banner pops up saying my post is awaiting approval by a moderator. Why? What did I do or say that appeared so negative as to require approv… (read more)

After click, Ask a question, a banner pops up saying my post is awaiting approval by a moderator. Why? What did I do or say that appeared so negative as to require approval first? IMO, it takes time for a Mod to mod it. Then it goes out for some people to see. It's not good for business if there is no wait time, and it a waste of time, if the problem asked, has a answer in a holding pattern, that goes in to a holding pattern again if/when the Post is permitted. Very odd..

Solved 2

Disable Thunderbird Account Hub

I am trying to add an Proton mail account to Thunderbird using the Proton Mail Bridge (PMB). In the PMB guide it is recommended to uncheck Account Hub in the Setting>G… (read more)

I am trying to add an Proton mail account to Thunderbird using the Proton Mail Bridge (PMB). In the PMB guide it is recommended to uncheck Account Hub in the Setting>General. The problem is that the Account Hub still pops up when trying to add a new mail account - it simply refuses to go away regardless of several restarts of both the computer and the mail client!

Open 3

Why Does Thunderbird Hang When Saving Draft

Why Does Thunderbird Hang When Saving Draft? Right after creating a new email, and I "Save to Draft", Tbird says "Copying messages to Drafts" at bottom left of GUI. The … (read more)

Why Does Thunderbird Hang When Saving Draft? Right after creating a new email, and I "Save to Draft", Tbird says "Copying messages to Drafts" at bottom left of GUI.

The only way I could see to clear the "Copying..." message was to have Tbird check for mail in a different account. When I check for the draft in Drafts, it's not there - it's no where I checked except the original still in it's own opened GUI that opens when using "New Message"

Bottom line - can't save drafts.

Open 2 9

why is adaptive spam NOT working

Despite my marking messages several times as NOT spam, Thunderbird keeps on and on RE-marking them as spam. And the mails are coming from one of my own addresses, and the… (read more)

Despite my marking messages several times as NOT spam, Thunderbird keeps on and on RE-marking them as spam. And the mails are coming from one of my own addresses, and they ARE in my address book!!!!!

There seems no way that I can stop the beast from misbehaving.

Open 2

Screen layout

I had tbird set up just how I liked it on my laptop. Then the laptop screen hinge broke and I had to replace it. Have installed tbird on new machine but cannot find the s… (read more)

I had tbird set up just how I liked it on my laptop. Then the laptop screen hinge broke and I had to replace it. Have installed tbird on new machine but cannot find the setting I need. I want the message preview pane to be on the bottom instead of on the right side of screen. I also need to know how to import my contacts from the old machine.

Open 1