Thunderbird Community Forum

Been getting a bunch of this, usually in my TB TRASH folder, I think from the Outlook online server.

The server couldn't retrieve the following message:

Subject: "<Removed for PII>"

From: "Not available" ("Not available")

Sent date: 10/31/2024 2:25:02 PM

The message hasn't been deleted. You might be able to view it using either Outlook or Outlook Web App. You can also contact the sender to find out what the message says.

I have 2 personal email accounts: Outlook and Gmail. My client is Thunderbird. Running Win11 25H2. Far as I know, problem began recently. This is a screenshot of some messages from TBirds TRASH folder.

User's image (In images) Thunderbird just tried to fetch emails. Got a notification that it could not get messages, this time from GMail.

What does this mean? Outlook/Gmail servers or Thunderbird? What do I need to do?

Sirs: I can logon to Thunderbird but WILL NOT stay on! I downloaded Thunderbird Setup 146.0.1.exe and it still has the same problem. I have been used T'bird for at least 5-8 years and this is the first issue that I have had. I also contribute to Mozilla as I did yesterday. I also Mozilla search engine.

Please share some details on how I may repair this issue. [edited from public forum] @friendlycity.net If we have to uninstall, can I retain my address book?

Thank you... Ron Lawhon

Some questions from a beginner: 1 How do you change the line spacing when writing an email. It is quite large now. 2 What is the fastest way to get back to your inbox wherever you are 3 How do you make TB always open with the inbox on startup 4 What is the function of the scrolling text at the top? Can it be removed? 5 Why does it say Page not working when you press Get help under Help? K.r. /hans peter 140.6.0 esr

Hi. Awhile back alot of stuff was going to Spam that shouldn't have, never did before and it was frustrating. It just started out of the blue. I have a few email addresses and it happened to all of them.

Then I've noticed over the past couple of weeks that the spam folders have disappeared. Don't know why. Of all things, I want my spam folders back so I can see if I'm missing something important. If I don't have spam folders, and I'm getting false spams, where are they?

Did TB delete my spam folders in some update?

When I want to send a message (Thunderbird)I receive this message since 10 days (about..): "Clienthost rejected by spamhaus for spamming issues". see htps://check.spamhaus.org/query/ip/37.66.26.22 for further information I can use successfully WEBMAIL Can you explain me what is it? Thank you

Hello,

I run Thunderbird 146.01 under Windows 11 Version 10.0.22631 Build 22631... TB pulls messages from a POP Server.

Though I have tried many fixes TB keeps reverting to requiring that I manually run both Spam Sorting, and Filter Sorting, usually after running these functions automatically for about a week.

Might someone suggest a fix that will have some lasting benefit?

Many thanks,

Lothar

I am currently using Thunderbird 140.6.0esr (64-bit). Operating system is Windows10, my computer doesn't meet Windows11 requirements.

I use Thunderbird to receive messages from both my Orange.fr and Gmail.com accounts. I use the Message Filters tool on both accounts to sort the incoming messages into different folders to make it easier to follow threads. I have Thunderbird running in the background all the time that my computer is active.

The Thunderbird Icon on the taskbar is set to show new messages. It used to show the total of all incoming messages, but now (I think just since the latest update) it only shows those new messages that have remained in the main inbox of either account, any messages that have been sorted into sub-folders are not included in the number shown on the icon. This means that when I have been away from the computer leaving Thunderbird running I now have to enter Thunderbird to see if any new messages have been sorted rather than just glancing at the taskbar.

What setting have I missed or is this a "bug".

More an annoyance than big issue. Thanks in advance for any guidance you can provide.

John Shelley

john.shelley1@orange.fr

Have been forwarding all my AOL mail to Thunderbird for years without problem.

About 2 wks ago, email with attachments stopped being forwarded. Emails without attachments are forwarded without problem. AOL says nothing changed on their end although I noted that the "Forwarding" tab no longer appears on their mail choice menue.

Why are older emails disappearing from the Inbox? It didn't do this when I was using Windows 7SP1. Now I have Windows 11 and it seems the Oct and Nov emails I had have disappeared. Only Dec emails are in the Inbox.

Hi all, I'm experiencing persistent and reproducible segmentation fault crashes with both Thunderbird (versions 140.0.1, 141, and 142 tested) and Betterbird on Arch Linux. The crashes occur consistently within 30 seconds to 2 minutes of operation, making the application unusable.

System Configuration:

• Arch Linux (fully updated)
• KDE Plasma 6 on Wayland
• Multi-monitor setup using DisplayLink/evdi drivers
• Firefox works perfectly fine (no crashes)

What I've Already Tried:

• Fresh profiles (completely clean - crashes persist)
• Safe mode with add-ons disabled
• Disabling hardware acceleration (MOZ_DISABLE_RDD_SANDBOX=1, --disable-gpu)
• Software rendering mode
• Multiple Thunderbird versions (140, 141, 142)
• Alternative client (Betterbird) - same crashes
• Full system upgrade

All crashes show the same signature in libxul.so during startup/operation. The stack traces consistently point to Mozilla's threading/compositor code. Notably, Firefox using the same libxul.so library works without any issues, which suggests this is Thunderbird-specific.

I believe the issue is related to KWin compositor interaction with my multi-monitor DisplayLink (evdi) setup on Wayland. The crashes are specific to Thunderbird/Betterbird and do not occur with Firefox, despite them sharing core libraries. Note that this problem happens on both x11 and Wayland.

I have extensive coredumpctl output available if that would be helpful for debugging. Has anyone else experienced similar crashes with multi-monitor setups or KWin/Wayland compositor issues?

Any assistance would be greatly appreciated!

When launching Thunderbird, I get a pop-up saying Server "outlook.office365.com" reported en error. Further not all sent email are showing in the Sent Items folder. How do I track down and fix the error?

Many thanks!

Tim

I use a work email server outsourced to office365.com and Thunderbird v115.18.0 (64-bit).

I connect using Thunderbird with IMAP, and am subscribed to 100s of my folders there.

I reorganized my folders there, moving them about using THUNDERBIRD (not, as I've learned now, using the Outlook Web interface that I "should" have used). Needless to say, I was only moving subscribed folders about.

Now I find that the subscriptions to folders which have been moved or even deleted cannot be manipulated. Folders with the same name but now in different hierarchies can't be subscribed to.

I have removed the account, recreated it and Unsubscribed from EVERY FOLDER. But the erroneous subscriptions do not go away.

I have been having trouble for awhile now with the preview pane not changing with a message archive, delete or even a new message arriving. The only solution I have found that works is to turn it off/on with F8. Have tried updating (currently on 140.6.0esr), unified folder debugging, and setting thunderbird to download complete message not in bits on AI suggestions. Doing same thing on laptop and desktop. Gmail, yahoo and outlook accounts. It seems to only happen when using the unified inbox folder. Cannot find any reports here in forums, but AI says it is a common complaint. Is there anything I am missing to try?

Emails seem to take a longer period to download into Thunderbird which means my emails with codes time expire before i receive them. If I go straight into my webmail at ntlworld.com they show up there immediately. Advice welcomed.

My os crashed. I have been a t.bird user for years. Luckilly took a backup file .thunderbird on flashdrive very recntly. new zorin loaded and comes with t.bird installed. i have no password. i have not yet done anything and ask for step by step help i have opened t.bird abd it asks for email and password. i did not enter anything

Discovered no mail download ( auto or manual) into tbird fm Jan1st, ( 146 updated mid Dec)

As others already reported eventually determined due some interaction with email virus checker (AVG) HoweverTbird not useful or helpful in providing to user any indication of problem or providing failure info.

Issue showed as 'Get email' not doing/showing anything - not showing pop3 login+download steps or anything else.. - saw one timeout popup wdw but usually nothing..

Error console showed an error message that "pop3 socket closed will not send info".... fine sfaigoes but have to go look for it.

Downgrade tbird version (145) even tho 146 working for 2 weeks before stopped) - same issue/problem (as per error log)

Direct access to server showed server end closing socket due multiple concurrent sockets open, indicating tbird and AVG.. reset AVG and reboot and restart and (145) now loading but....

Issue is that tbird should be presenting some failure indication to the user on socket connection failure ( wdw popup or message line status - where shows 'making connection";, "login, ...It doesnt show anything... so silent failure.... Just doesnt work ...

Unrelated but should also mention that error console display of 146 prior to above 'pop socket close' msg also shows failure of verification of a tbird extn due missing manifest file... There was only one extn in the extensions dir so Its that one (supplied with 146 installation) - clearly named with a random collection of alphanumeric and hyphen chars...

Cheers

I have installed Thunderbird with Zorin 18 and it won't show contacts. Google says that Thunderbird has full access to contacts. Attempt to manually add contacts fails with message of "Can't connect to server". I did have to manually add the calendar to make that part work. Is this an uninstall and reinstall (Thunderbird that is) situation?

Thanks for your help

Ken