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impossible to send a message with thunderbird

  • 3 replies
  • 0 have this problem
  • 35 views
  • Last reply by Matt

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When I want to send a message (Thunderbird)I receive this message since 10 days (about..): "Clienthost rejected by spamhaus for spamming issues". see htps://check.spamhaus.org/query/ip/37.66.26.22 for further information I can use successfully WEBMAIL Can you explain me what is it? Thank you

When I want to send a message (Thunderbird)I receive this message since 10 days (about..): "Clienthost rejected by spamhaus for spamming issues". see htps://check.spamhaus.org/query/ip/37.66.26.22 for further information I can use successfully WEBMAIL Can you explain me what is it? Thank you

All Replies (3)

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Follow the instructions at the 'more info' link there, as it has detailed instructions on proceeding. Your IP address for home is not the same as your email website and that is why there is no problem from the other. Your IP address is within a larger group and, for safety, all withing the group are blocked. Again, there are detail steps on the URL you shared.

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Hello Thanks for your return but I don"t find "the more info" but perhaps is it "the more info" of spamhaus site? I found it

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It says in a round about way the address is owned by some entity called safebrands. when I type in the domain that owns the address it directs me to this company. https://www.brandshelter.com/?source=safebrands

I assume you will have some idea what they have to do with your email. I don't, but I suggest you contact them as they appear to be the entity that is responsible for the correct configuration of the server.

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