Showing questions tagged:

I have a Win 11 mozilla app which has had several experiments to overcome suddenly appearing problems with receiving and sending emails at this point, thunderbird starts up, and suddenly CPU use spikes hard and it then crashes, ram and disk capacity ok.

how do I configure the account to minimize CPU resources when thunderbird starts up. Once I can get thuderbird to start OK, what are the next steps. It is likely this use… (read more)

how do I configure the account to minimize CPU resources when thunderbird starts up. Once I can get thuderbird to start OK, what are the next steps. It is likely this user has not powered this machine down more often than once every few months. And thanks, I don't anyone else who uses their computer like this.

Open 1

System integration not responding, preventing access to Thunderbird

My problem is that I can’t get into Thunderbird because each time I start it up I’m presented with a window that says "System Integration" (Not Responding)" and I have no… (read more)

My problem is that I can’t get into Thunderbird because each time I start it up I’m presented with a window that says "System Integration" (Not Responding)" and I have no way of making progress – all I can do is use Task Manager to exit TB.

The “system integration” window first appeared a few days ago and initially I was able to dismiss it by choosing the “Skip integration” option. Today was the first time it became unresponsive. No changes have been made to the system and TB should be up to date – though, not being able to open TB, I can’t check the version number (probably esr).

I have used TB for many years and have it installed on two PCs, both running on Windows 11. It’s working as normal on the other computer.

I’ve tried rebooting the computer, to no effect. I’ve also tried to open TB in troubleshooting mode but can’t get past the "System Integration" (Not Responding)" window.

It’s been a couple of months since I backed up so I’m really hoping there will be a solution that preserves all my emails, address book and calendar.

I’d be very grateful for any suggestions.

Open 1

Thunderbird Mac freezes on startup (and a workaround).

I wanted to share a specific startup freeze loop I encountered today. I had a moderate number of tabs open in Thunderbird when I quit the app. I had set up a single IMAP … (read more)

I wanted to share a specific startup freeze loop I encountered today.

I had a moderate number of tabs open in Thunderbird when I quit the app. I had set up a single IMAP message filter yesterday to automatically move incoming automated text alerts into their own folder (causing about 50–60 small emails arriving in quick succession this morning at startup).

The Problem: Upon starting up, the app almost immediately choked and became unresponsive. Unlike the freeze report by another user here on August 21st.

My Workaround: After a few attempts to open Thunderbird I managed to break the freeze loop by instantly closing the single open UI window right at startup. This kept T-bird running invisibly in the macOS background. It seemed that without the need of rendering the UI, the background engine successfully completed all the IMAP syncing and filtering tasks.

When I brought Thunderbird back to the foreground, all my open tabs instantly "snapped", and the app has been perfectly stable since. I haven't tried to replicate this due to the fear of breaking the current stability.

Has anyone else recently noticed Thunderbird freezing under similar conditions lately? Let us know if this workaround helps you get past your startup freezes too!

Open 1

Really annoying and bossy crashing bug

can you add an option into the program that when it cant read the local emails from the disk for some reason, then it would ask for my permission to re-download everythin… (read more)

can you add an option into the program that when it cant read the local emails from the disk for some reason, then it would ask for my permission to re-download everything and/or add an option to close or restart the program?

there is some really annoying bug when the Pc is in the process of using all of the available Ram (for some reason) and when i open TB at the same time, everything gets really slow, and instead of actually pausing to figure out what is wrong, the ******** ********** ****** just starts to throw in even more work to download all of the emails again for some reason, not even giving any explanation why it wants to do it in the 1st place....................... (while the screen even just blanks out, just because there isnt enough Ram avail to display all of this *********** *****........)

Open 1

THUNDERBIRD "not responding" sometimes

SHello Sometimes, on my iMac APPLE (OS Tahoe), THUNDERBIRD stops opening (message system: not responding ("ne répond pas" in French) There is no problem when launching th… (read more)

SHello Sometimes, on my iMac APPLE (OS Tahoe), THUNDERBIRD stops opening (message system: not responding ("ne répond pas" in French) There is no problem when launching the application, but issues arise later when returning to it after using other applications (Word, Excel, videos, etc.), THUNDERBIRD tourne en rond et ne s'ouvre plus. I have to close the application (via my Mac's system settings) and relaunch it for it to open normally again. I would appreciate any help if someone has experienced the same kind of issue. VAJP

Open

My wife lost her Thunderbi)rd. She just made the $21.40 donation on 7-29-26. (terri@tele-doc.com)

We both ended "Bit Defender" and it somehow ruined her Thunderbird and all of it's content. She no longer has access to Thunderbird. I have a business and she is my acco… (read more)

We both ended "Bit Defender" and it somehow ruined her Thunderbird and all of it's content. She no longer has access to Thunderbird. I have a business and she is my accountant. Please help.

Solved 6

I can't use Thunderbird email after a sudden power outage.

My computer unexpectedly shut down when the power went out. When I try to open Mozilla Thunderbird, it doesn´t respond. Messages appear on the tabs at the top and a dot f… (read more)

My computer unexpectedly shut down when the power went out. When I try to open Mozilla Thunderbird, it doesn´t respond. Messages appear on the tabs at the top and a dot flashes on one. When I press anything, the text turns gray and the program doesn´t respond. I´ve turned off my computer many times, and that doesn´t help. I´ve also deleted a locked file according to the instructions. The situation is the same in Safe Mode, and it doesn´t help. What should I do now? Thank you!

Open 6

Takes forever opening Thunderbird and when selecting account settings it hangs up

Every time I start Thunderbird it takes several minutes and sometimes doesn't start up. Once it does open up, emails do update new ones but if I go to account settings a… (read more)

Every time I start Thunderbird it takes several minutes and sometimes doesn't start up. Once it does open up, emails do update new ones but if I go to account settings and select anything it hangs up. If I click on it, grays out and gets a message Thunderbird not responding. I have to open task manager to stop the program. Why aren't the emails on my email server get deleted/ moved updated when using Thunderbird? It seems like the only thing that happens only gets changed on the device I made changes to only. (computer, or phone or laptop)

Open 1

thunderbird hangs after export of addressbook failed

I wanted to export my address book from my Windows10 PC, after a while I got an error message, something happened during the attempt. Since then I cannot start Thunderbir… (read more)

I wanted to export my address book from my Windows10 PC, after a while I got an error message, something happened during the attempt. Since then I cannot start Thunderbird anymore. The program does not respond. So I can't find the Thunderbird version.

Open 4

I have been locked out ofThunderbird it might be frozen

Copiolet tried to hep me with many different ways. I am locked out of Thunderbird they said I could be frozen and tried to unfreeze it but that did not work Nothing is … (read more)

Copiolet tried to hep me with many different ways. I am locked out of Thunderbird they said I could be frozen and tried to unfreeze it but that did not work Nothing is showing I have thunderbird in the downloads

Open 1

T-Bird freezes/hangs within minutes of startup - locked duplicate

Been to various sites for diag info. I have uninstalled antivirus and tried it, no joy. I have done all the following to each folder - compess, repair, deleted old emails… (read more)

Been to various sites for diag info. I have uninstalled antivirus and tried it, no joy. I have done all the following to each folder - compess, repair, deleted old emails, etc. (I actually have rules that are to do this automatically). I have captured config info, uninstalled and installed fresh. Still have the problem. -- and finally restored so I still have email addresses, etc. etc. This problem has started for me with in the past 2 weeks.

1) ALSO note: I am running W11 home. Mozilla keeps calling this W10. I do not know what the difference is between Home and Pro, but I am planning to upgrade to PRO within 2 months (looking for a reasonable deal on the cost of the upgrade). 2) Wife's computer is W11 Pro, she does not have the problem.

Locked 1 20

Thunderbird unusable, very very slow and huge memory leakage.

I'm running TB on Windows 11 on a Dell Desktop machine. It's a pretty basic installation with EE Cyber security, which is I think Norton. I've been using TB for a couple… (read more)

I'm running TB on Windows 11 on a Dell Desktop machine. It's a pretty basic installation with EE Cyber security, which is I think Norton. I've been using TB for a couple of years but recently it has almost stopped working. I notice from Task Manager that TB is massively leaking memory and consuming much CPU time. I don't think I have any add-ons and I only use TB for email. It's now so bad that I'm even unable to go into TB's Settings or Tools or anything else. I've tried creating an exclusion for TB profiles and TB.exe in the Norton. I've tried starting TB in troubleshoot mode but all to no avail. I have it in IMAP, Port 993, SSL/TLS for incoming mail and Port 465, SSL/TLS, Authentication Required for Outgoing mail. I'm currently often unable to even access mail previously downloaded to the local Mail folders, TB is just hanging with the bar in the lower right corner endlessly running along. Most puzzling of all, is that very occasionally is starts working again and then I dare not switch the machine off! It's become an indeterminate system. Please help, I'm nearly eighty and trying to organize my holiday, which is needs email to make bookings. Thanks in anticipation.

Solved 13 20

Windows 11

I am running Thunderbird on a new Windows 11 laptop. When I download new messages and try and open them my laptop locks up. Anyone else have this problem? Thanks Dave … (read more)

I am running Thunderbird on a new Windows 11 laptop. When I download new messages and try and open them my laptop locks up. Anyone else have this problem? Thanks Dave

Open 19 20