Firefox Community Forum

I have very often issues with Firefox/Captcha. Captcha is not recognized by GFirefox, and the communication with the website using Captcha is blocked. It is very irritating. When it won't be fixed I need to move to another browser

I recently set up an ex-Win10 PC as a Linux media player and was delighted it came with Firefox. I created a separate profile on my Win11 PC for use on the media PC. In this profile I have a few stored bookmarks, log on IDs * passwords, for sites such as BBC iplayer etc.

I did eventually manage to load it on the media PC but when I went back to my Win11 PC I couldn't find my original Firefox account. When I tried to switch accounts, it wanted to load all my original bookmarks etc and combine them in the new profile.

It's now evident that I didn't realise the difference between accounts and profiles (and I'm still somewhat confused). I can't find any clear help on how to switch between accounts and profiles. Why am I finding it so difficult? Perhaps Firefox is being too smart for me.

Hi,

This is since the last 2 updates.

I usually maintain 2-3 active windows with multiple tabs. Everytime I turn off my PC, when I turn it on again, and I open Firefox, all my windows and tabs would be restored as I last left them. And if I accidentally closed the windows, I can select reopen Recently Closed Windows.

But since the last 2 updates, after I close the window, the option to reopen Recently Closed Windows were still grey.

And it's a hassle that every time I restart my computer, I need to go to Restore Previous Session to have my tabs open again.

And if I or another user opens it and started a new tab/session without restoring, I will no longer be able to restore my previous sessions and would lose all my tabs.

Can you please tell me why the feature is changes, and is there a way I can easily restore my previous sessions without the trouble.

Thank you.

Jennifer

This does not happen when I use Edge or Chrome so it's Mozilla specific issue. It happens when we use lightning salesforce instance. I've checked with Salesforce Support and they suggested me reaching out to Mozilla support on this. https://www.salesforce.com/

I updated my tablet to a Surface Pro 12 running Windows 11. I installed Firefox on my Surface Pro but I've noticed that all the websites I visit, that the page is outside of my viewing area. I've tried to find a way to fill the webpage to fit within my screen size without luck. I always need to scroll to the right to view the extra content. Is there a method to view the webpage within my screen size..?

I had recently tried to download a .Zip file, which got corrupted. I tried twice again. Now every time I open the browser the three corrupted files pop up in the "downloads" window. It does not appear when opening a new tab, only when starting the browser. I have deleted the corrupted folders and don't want to retry downloading. I have tried both "clear all downloads" and "remove from history" in the downloads window, but the notification still shows up. Settings do not help.

How can I remove this pop-up? It blocks my toolbar and is a general nuisance.

I've use Firefox vpn for some time now. Suddenly any attempt to access a website, including the lovely link to my kindle book suggested by Firefox results in this: Secure Connection Failed

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. What can you do about it?

The issue is most likely with the website, and there is nothing you can do to resolve it. You can notify the website’s administrator about the problem. message. Firefox is blocking me with no way around??? Regular firefox now just doesn't download! I want to congratulate your implementation of a security nightmare with zero testing. Please tell you product development and marketing folks that they won't have to worry our reading and acting on any of your advertisements!

When opening websites the images are not opening, only blank boxes appear. I don't have any settings for security causing problems because I turned them off previously. simply cannot find what is driving this. Thanks, Don

i have synced everything and 3 days ago when i restarted my pc and launched firefox everything was deleted and i had to login to my account and firefox saw it as a new pc today it hapenned again after pc restart and i have like 4 same pc with open cards and i cant back them back i have to launch everything by hand and i dont want it to happen again had no problem for 4 years of using

HI i have an ASUS-VivoBook laptop that has an intel i5 10th gen and geforce mx250 with 8gb ddr4 ram when i use firefox it uses about 550 mb ram alone on one page only is that supposed to happen ? if not how can i reduce my ram usage and power usage from settings and thank you for this amazing web browser i realy like the animated castle town from deltarune theme i am never going back to chrome THANKS ALOT

I had a problem where FF 140.0 would not update, and in trying to get FF yo update, I used a re-install tool to which I was pointed in my problem report. This caused FF to wipe out my configuration, and I lost all my windows and tabs. I have gone to

    \Appdata\Roaming\Mozilla\Firefox\Proifiles\abnfpged.default

cleared all of the data therein, and restored that directory from a backup I made last Monday. But I cannot get FF to use that directory. "about:profiles" shows only two profiles, but the Profiles directory has five profiles:

03/10/2026 09:39 AM <DIR> qf00ka5x.default 03/10/2026 09:39 AM <DIR> v842ceue.default-release 04/11/2026 09:16 PM <DIR> .. 04/11/2026 09:16 PM <DIR> . 04/12/2026 03:08 PM <DIR> abnfpged.default 04/12/2026 06:29 PM <DIR> jdfj91sd.default-release-1775960183850 04/12/2026 06:48 PM <DIR> f1jq4mlq.default

Only the profiles beginning with "j" and "f1" are seen in the "about:profiles" screenshot I have attached. And I have attached a screenshot of my profiles.ini file. Also, in the abnfpged.default directory I restored, where is the list of all of my open windows and tabs? FF used to keep that in a sessionstore.jsonlz4 file, but that file is only written when FF closes. I tried to save a copy when I was having problems, but I stored the copy in the same directory, which FF changed during the re-install process. Here is my profiles,.ini file:

[Install308046B0AF4A39CB] Default=Profiles/jdfj91sd.default-release-1775960183850 Locked=1

[Profile1] Name=default IsRelative=1 Path=Profiles/f1jq4mlq.default

[Profile0] Name=default-release IsRelative=1 Path=Profiles/jdfj91sd.default-release-1775960183850

[Install641D10338ABA448D] Default=Profiles/abnfpged.default Default=1 IsRelative=1 Locked=1

[General]

StartWithLastProfile=1

Version=2

[BackgroundTasksProfiles] MozillaBackgroundTask-308046B0AF4A39CB-defaultagent=lnvi5jn5.MozillaBackgroundTask-308046B0AF4A39CB-defaultagent

I have not worked with the ;profiles.ini file in many years, as my FF configuration has not had problems. Thanks.