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Red dot with unread messages shows 1 or more but this is wrong. How do I reset the number?

  • 2 replies
  • 2 have this problem
  • 4 views
  • Last reply by FredMcD

craigedwards41
craigedwards41
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As I read the emails, the number in the red dot on the side goes down. But it still shows 1 or more unread when in fact everything is taken care of. How do I reset without destroying all my mail? I am running Firefox on a MacBook 10.6.8 about 5 years old.

As I read the emails, the number in the red dot on the side goes down. But it still shows 1 or more unread when in fact everything is taken care of. How do I reset without destroying all my mail? I am running Firefox on a MacBook 10.6.8 about 5 years old.

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
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Firefox doesn't do email, it's strictly a web browser.

If you are using Firefox to access your mail, you are using "web-mail". You need to seek support from your service provider or a forum for that service.

If your problem is with Mozilla Thunderbird, please Tag this thread as being for Thunderbird in the right-hand column of this page. This question currently is in the Firefox queue for answers.

FredMcD
FredMcD
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It could be that the unread message is on another page of your message listings.