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Can't access bookmarks. When I click on icon, it keeps asking me 2 sign in.

  • 3 replies
  • 1 has this problem
  • 98 views
  • Last reply by kobe
  • Archived

saratogajoe
saratogajoe

I am signed in 2 my email. When I click on bookmarks, it keeps asking me 2 sign in. When I do, it asks me 2 sign in again. I can't get 2 my bookmarks.

I am signed in 2 my email. When I click on bookmarks, it keeps asking me 2 sign in. When I do, it asks me 2 sign in again. I can't get 2 my bookmarks.

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor

This can be caused by corrupted cookies or cookies that are blocked (check the permissions on the about:permissions page).

Clear the cache and the cookies from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

If clearing cookies doesn't work then it is possible that the cookies.sqlite file that stores the cookies is corrupted.

Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookie files like cookies.sqlite-journal in the Firefox profile folder in case the file cookies.sqlite got corrupted.

finitarry
finitarry

Since when do you need cookies to access your bookmarks?

kobe
kobe

Im sure the user isnt referring to bookmarks, but to something similar.