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Firefox takes over a minute to open after clicking an email link in Outlook Express.

  • 3 replies
  • 2 have this problem
  • 13 views
  • Last reply by kunkel

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When I click a link in Outlook Express, Firefox takes over a minute to open the page. I have 2 other computers, running the same OS ( XP), and same versions of Firefox & Outlook Express that do not have this issue. Firefox is my default browser.

When I click a link in Outlook Express, Firefox takes over a minute to open the page. I have 2 other computers, running the same OS ( XP), and same versions of Firefox & Outlook Express that do not have this issue. Firefox is my default browser.

Chosen solution

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

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Chosen Solution

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

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Did the Reset, but still have the delay problem.