Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox 18.0 does not work with Max OS X 10.6.1

  • 4 replies
  • 1 has this problem
  • 7 views
  • Last reply by user001

more options

I have a Mac OX S version 10.6.1. Firefox auto updated to version 18.0 and stopped working properly. Everything on the screen appears distorted and unreadable. The screen seems a sloping plane. The graphics is totally unstable.

What happened? Firefox worked perfectly before the update. I have tried to re-install the new version (18.0 for mac) but the problem remains. In this moment Firefox is unusable.

I wonder if this new version of Firefox is compatible with my mac version. Do I have to install a previous version (e.g., Firefox 17)? What do I have to do to keep using Firefox?

Thanks

I have a Mac OX S version 10.6.1. Firefox auto updated to version 18.0 and stopped working properly. Everything on the screen appears distorted and unreadable. The screen seems a sloping plane. The graphics is totally unstable. What happened? Firefox worked perfectly before the update. I have tried to re-install the new version (18.0 for mac) but the problem remains. In this moment Firefox is unusable. I wonder if this new version of Firefox is compatible with my mac version. Do I have to install a previous version (e.g., Firefox 17)? What do I have to do to keep using Firefox? Thanks

Chosen solution

Try to disable hardware acceleration in Firefox.

You can do a check for corrupted and duplicate fonts and other font issues:

Read this answer in context 👍 0

All Replies (4)

more options

If you Reset Firefox, does that help? Refresh Firefox - reset add-ons and settings

more options

Also, update to Mac 10.6.8

more options

Chosen Solution

Try to disable hardware acceleration in Firefox.

You can do a check for corrupted and duplicate fonts and other font issues:

more options

Dear Tayler and cor-er, thank you for your help!

Updating to Mac 10.6.8 (Apple>Software update) solved the problem!

Cor-er, since Firefox now works, I have not tried your suggestions. But many thanks for your support. Should I have other problems in the future, I will definitely try your suggestions before posting any another request for help.

Thanks again. Impressed by the helpfulness of this community, Patrizia