Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashes

  • 1 reply
  • 2 have this problem
  • 5 views
  • Last reply by John99

brynsims
brynsims
more options

Firefox crashed 2days ok and i have not been able to open it since i just get a crash report

Firefox crashed 2days ok and i have not been able to open it since i just get a crash report

All Replies (1)

John99
John99
more options

I 'll have to let someone else figure that out

  1. Crash ID report 3979732f-1805-4f72-afa3-f22402111116
  2. Crash Signature nsHostResolver::OnLookupComplete(nsHostRecord*, unsigned int, PRAddrInfo*)

Or you could use the report it link you will find within the first linked report, and file a bug report yourself.

Before you do that have you

  • used Trusteer Rapport ?
  • Roboform ?
  • or done a Windows System restore within the last few days ?

Any of the above could be implicated as reasons for some users recent crashes. Presumably you have already seen firefox crashes