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Firefox crashes on startup (following software update)

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Firefox has been rendered unusable after installing the most current software update. It crashes immediately upon loading, even in safe mode. (In safe mode it crashes before I can disable plug-ins, etc.)

Firefox has been rendered unusable after installing the most current software update. It crashes immediately upon loading, even in safe mode. (In safe mode it crashes before I can disable plug-ins, etc.)

Chosen solution

https://crash-stats.mozilla.com/report/index/5ae622de-9f79-47db-b878-0fdf72111109
Crash mainly close to startup in [@ DebugBreak ] [@ DbgBreakPoint ] with Roboform

Install the latest 7.6.2 version of Roboform.

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Chosen Solution

https://crash-stats.mozilla.com/report/index/5ae622de-9f79-47db-b878-0fdf72111109
Crash mainly close to startup in [@ DebugBreak ] [@ DbgBreakPoint ] with Roboform

Install the latest 7.6.2 version of Roboform.