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Firefox crashes

  • 3 replies
  • 4 have this problem
  • 7 views
  • Last reply by jedisarah

jedisarah
jedisarah
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after software update, firefox crashes on start up, tried in safe mode and still not working. Unistalled firefox and then re-installed it but same problem

after software update, firefox crashes on start up, tried in safe mode and still not working. Unistalled firefox and then re-installed it but same problem

Chosen solution

https://crash-stats.mozilla.com/report/index/1a1ba61e-df99-47cc-b305-a07e82111108

Probably related to Roboform. Install the latest version of Roboform, which appears to be 7.6.2.

http://www.roboform.com/support/news

Read this answer in context 👍 2

All Replies (3)

jedisarah
jedisarah Question owner
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i don't have trusteer rapport installed

the-edmeister
the-edmeister
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Chosen Solution

https://crash-stats.mozilla.com/report/index/1a1ba61e-df99-47cc-b305-a07e82111108

Probably related to Roboform. Install the latest version of Roboform, which appears to be 7.6.2.

http://www.roboform.com/support/news

jedisarah
jedisarah Question owner
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thanks the-edmeister! i uninstalled roboform and firefox is working! :)