Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

when I try to run the update for firefox it just sit at trying to connect to update server and never does connect. What can I do to get the update. I have window 7.

more options

when I try to run the update for Firefox it just sit at trying to connect to update server and never does connect. What can I do to get the update. I have window 7.

when I try to run the update for Firefox it just sit at trying to connect to update server and never does connect. What can I do to get the update. I have window 7.

All Replies (1)

more options

Download Firefox 4.0.1 - http://www.mozilla.com/en-US/firefox/

Un-install Firefox 4.0 and install Firefox 4.0.1

I suspect that the Google Update plugin you have installed has messed up Firefox's ability to update itself.