Norton if flagging the Firefox 3.6.9 update saying that fewer than ten Norton users have downloaded the file, and that it is new and unproven.
Norton advises that this file not be used, but instructing Norton to remove the file renders Firefox unaccessible. Anyone else have this problem?
All Replies (4)
There are some known conflicts of Norton with Firefox files, they're false positives, for example
https://bugzilla.mozilla.org/show_bug.cgi?id=564389
If you just get Firefox at http://www.getfirefox.com and follow the steps at Installing Firefox it is safe to use.
Modified by Svetlana
I also have this same problem. I have follow the steps at www.getfirefox.com.
After downloading Firefox, I still get the Norton message. I have uninstalled and reinstalled Firebox twice and it still doesn't work. Norton flagged Firefox 3.6.15 on mine.
Modified by Mariem
I have the same problem with Firefox 3.6.15. Also, it freezes upon opening. I have never had such a problem until this update.
It's a false positive being reported by their program. They were notified of this problem in May 2010, how long does it take them to fix their stuff? See Norton for help with that issue.