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If I close Firefox, the application does not close.

  • 2 replies
  • 19 have this problem
  • 5 views
  • Last reply by mhousekey

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If I close the firefox window (Windows 7), the program stays running as a process in Task Manager. It will not allow me to re open the program.

If I close the firefox window (Windows 7), the program stays running as a process in Task Manager. It will not allow me to re open the program.

All Replies (2)

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Sounds like it is hanging when you exit and later try to restart Firefox.


Other issues that need your attention

The information submitted with your question indicates that you have out of date plugins with known security and stability issues that should be updated. To see the plugins submitted with your question, click "More system details..." to the right of your original question post. You can also see your plugins from the Firefox menu, Tools > Add-ons > Plugins.

  • Adobe Shockwave for Director Netscape plug-in, version 11.5
    • Several versions out of date
    • Security update released 2011-02-08
  • Shockwave Flash 10.1 r102
    • Security update released 2011-02-08
  • Next Generation Java Plug-in 1.6.0_23 for Mozilla browsers
    • Security update released 2011-02-10
  1. Check your plugin versions: http://www.mozilla.com/en-US/plugincheck/
    • Note: plugin check page does not have information on all plugin versions
  2. Update Shockwave for Director
    • NOTE: this is not the same as Shockwave Flash; this installs the Shockwave Player.
    • Use Firefox to download and SAVE the installer to your hard drive from the link in the article below (Desktop is a good place so you can find it).
    • When the download is complete, exit Firefox (File > Exit)
    • locate and double-click in the installer you just downloaded, let the install complete.
    • Restart Firefox and check your plugins again.
    • Download link and more information: http://support.mozilla.com/en-US/kb/Using+the+Shockwave+plugin+with+Firefox
  3. Update the Flash plugin to the latest version.
    • Download and SAVE to your Desktop so you can find the installer later
    • If you do not have the current version, click on the "Player Download Center" link on the "Download and information" or "Download Manual installers" below
    • After download is complete, exit Firefox
    • Click on the installer you just downloaded and install
      • Windows 7 and Vista: may need to right-click the installer and choose "Run as Administrator"
    • Start Firefox and check your version again or test the installation by going back to the download link below
    • Download and information: http://www.adobe.com/software/flash/about/
      • Use Firefox to go to the above site to update the Firefox plugin (will also install plugin for most other browsers; except IE)
      • Use IE to go to the above site to update the IE ActiveX
    • Download Manual installers.
  4. Update the Java plugin to the latest version.
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I had the same problem and determined it was the Skype add on causing the issue. I disabled the add-on and now it works fine.