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I cannot close firefox to install a program have tried all recommended steps

Firefox
the-edmeister replied 16 years ago
AnonymousUser
AnonymousUser

I am trying to install a new program, and it says to close firefox. I finally found how to do so on the site, and when through the procedure. I searched exactly as directed for the file to delete, but my search keeps coming up empty. I've spent 28 hours downloading this program only to be 1 minute from installing.

This happened

Every time Firefox opened

== Every time i try and close Firefox

I am trying to install a new program, and it says to close firefox. I finally found how to do so on the site, and when through the procedure. I searched exactly as directed for the file to delete, but my search keeps coming up empty. I've spent 28 hours downloading this program only to be 1 minute from installing. == This happened == Every time Firefox opened == Every time i try and close Firefox

All Replies (1)

the-edmeister
the-edmeister

No need to delete any files.

File > Exit in Firefox to close it. Then check the Task Manager > Processes tab to make sure that firefox.exe isn't still running.