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Why doesn’t Mozilla VPN work in Iran, and what official solution do you offer for Iranian users?

Firefox Accessibility
Es Farhadi
Es Farhadi

ubject: Formal Request Regarding Mozilla VPN Accessibility for Users in Iran

Dear Mozilla Support Team,

I am writing to you as an Iranian user of Mozilla Firefox and related Mozilla services. I would like to raise a formal concern regarding the functionality and availability of Mozilla VPN for users residing in Iran.

From my experience, Mozilla VPN does not function properly for users located in Iran, despite a genuine and practical need for such a service. I fully understand that users in Europe and the United States often use VPN services primarily to enhance privacy and security. However, for users in Iran, a VPN is not merely an optional privacy tool; it is often a real necessity for accessing an open and unrestricted internet.

I would therefore appreciate your clarification on the following points:

Why Mozilla VPN does not work reliably for users residing in Iran;

Whether this limitation is due to technical restrictions, regional availability policies, or legal/compliance requirements;

Whether Mozilla can offer any compliant solution, official guidance, or recommended alternative for users in Iran who genuinely require VPN access.

I would be grateful if you could review this matter and provide a formal response at your earliest convenience. Thank you for your attention and for your continued work on privacy and internet accessibility.

ubject: Formal Request Regarding Mozilla VPN Accessibility for Users in Iran Dear Mozilla Support Team, I am writing to you as an Iranian user of Mozilla Firefox and related Mozilla services. I would like to raise a formal concern regarding the functionality and availability of Mozilla VPN for users residing in Iran. From my experience, Mozilla VPN does not function properly for users located in Iran, despite a genuine and practical need for such a service. I fully understand that users in Europe and the United States often use VPN services primarily to enhance privacy and security. However, for users in Iran, a VPN is not merely an optional privacy tool; it is often a real necessity for accessing an open and unrestricted internet. I would therefore appreciate your clarification on the following points: Why Mozilla VPN does not work reliably for users residing in Iran; Whether this limitation is due to technical restrictions, regional availability policies, or legal/compliance requirements; Whether Mozilla can offer any compliant solution, official guidance, or recommended alternative for users in Iran who genuinely require VPN access. I would be grateful if you could review this matter and provide a formal response at your earliest convenience. Thank you for your attention and for your continued work on privacy and internet accessibility.

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