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When trying to clear all browsing and cookies the only checked "temporary cache files and pages are not cleared

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Since changing profiles, which I regret immensely has created a problem when I want to completely clear all history despite choosing the correct settings under privacy and settings. The only box checked the does not clear is the temporary cache files and pages. Even in the menu bar under history and I choose history and clear all history it does not function. I have to manually uncheck the box and check it again and enter clear. This is frustrating, because this has never happened before. FYI, I do not use the AI feature.

Since changing profiles, which I regret immensely has created a problem when I want to completely clear all history despite choosing the correct settings under privacy and settings. The only box checked the does not clear is the temporary cache files and pages. Even in the menu bar under history and I choose history and clear all history it does not function. I have to manually uncheck the box and check it again and enter clear. This is frustrating, because this has never happened before. FYI, I do not use the AI feature.

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