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I can't set up Thunderbird because I can't get the password right.

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  • Last reply by frisée

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I have a new laptop and want to put Thunderbird on it for my emails. I can't get through the setup because of password or name on account problems.

I have a new laptop and want to put Thunderbird on it for my emails. I can't get through the setup because of password or name on account problems.

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Can you let s have the name of the server/Email provider, please? Sometimes the problem with the account name is that you put the email address in and, in fact, all that's required is the name to the left of the ampersand (@). It's always good practice to compare the official Email provider's settings with what TB populates.